Director, Audit Analytics & Innovation

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The candidate selected for this position will be a key leader of the Audit Analytics & Innovation team within USAA Audit Services. They will be responsible for the strategy, leadership and oversight of complex analytical projects supporting USAA Audit Services and will provide team leadership of dedicated senior analysts. Projects will include Artificial Intelligence; continuous analytics solutions, Audit Augmentation work and automations to increase assurance and efficiency of Audit Services.

Leads a team of analysts responsible for proactively identifying key risks, including providing analytic subject matter expertise related to Audit data and analytics. Responsible for continuous development of audit data analytics, building, and maintaining effective relationships and supporting management in achievement of objectives.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.

Relocation assistance is not available for this position.

What you'll do:

• Provides leadership for team responsible for delivering data analytic capabilities for the internal Audit team.
• Strategic partner and subject matter expert in consulting and advising business partners on ad hoc or undefined matters related to audit business analytics and decision support solutions. Manages effective relationships and partnerships with the internal audit team, business groups, and management.
• Identifies and pursues opportunities to utilize advanced data delivery and audit business solutions techniques to optimize contribution to resolving business issues.
• Supports and executes the audit data analytics strategy including maintenance of IA infrastructure (i.e., Policies, Procedures, Standards, Guidance, Audit Universe, Risk Assessments, Service Quality, and Stakeholder Management) to meet requirements of Regulators, IIA Standards and regulators.
• Provides input on strategic insights to senior leaders and key stakeholder that contribute to business functional objectives.
• Partners with enterprise analytics teams to build USAA core analytics capabilities and processes within the Audit team.
• Fosters proactive communication between business/enterprise processes and analytics team to improve delivery, value, and integration of analytics into business/enterprise processes.
• Supports the Internal Audit Department, both audit engagement and internal data analytics teams, on capacity analysis, feasibility analysis and the delivery of assigned audits through the use of data analytics.
• Partners with leaders to set vision and plan for analytics roadmaps and plans. Influences use of emerging technologies and their application towards audit business solutions. Keeping current on best practices and emerging analytics activities within the financial services industry and making recommendations for improvements as necessary.
• Ensures data risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
• Responsible for the quality, accuracy of results, and delivery of audit analytics in a timely manner. Where applicable, evaluate data quality issues and identify potential exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

What you have:

• Bachelor's degree in quantitative analytics, Economics, Finance, Statistics, Mathematics, Operations Research, Data and/or Business Analysis, Data Science, or other quantitative discipline.
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 8 years progressive experience with analytic coding techniques and visualization tools.
• 6 years experience with analytics tools and databases such as: Tableau, SAS, Python, Oracle, SQL and or other data analysis tools.
• 4 years experience working on data and analytics in an Audit or Controls functional business area.
• 3 years experience in direct team lead or management experience.
• 2 years experience creating, maintaining, and communicating reporting dashboards.
• Experience working in a complex, regulated, and fast paced environment.
• Experience communicating clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions.
• Strong problem solving and analytical capabilities.
• Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports.
• Familiarity using audit or Governance Risk and Compliance (GRC) software such as Archer or other related tools.
• Knowledgeable about the financial industry and related markets, related regulatory bodies, and current industry events and trends.
• Ability to work closely and collaboratively with people at all levels in the department and within the organization.
• Comprehensive knowledge of applicable compliance, risk, and regulatory data requirements.
• Experience developing, documenting, and maintaining policy/procedures in adherence to regulatory requirements.

What sets you apart:

• Direct Staff Leadership (People Management including performance management and hiring)
• Technical Project Management
• A fluent understanding of the three lines of defense risk management framework and internal audit role in the framework
• Understanding of Insurance and Bank operations
• Process design & improvement
• Technical expertise and experience with: SAS; Snowflake; SQL; Python; R; Tableau Alteryx and similar analytical tool sets
• Fluent communication with technical and non-technical resources
• Executive presentation and communication

Compensation range: The salary range for this position is: $143,320 - $273,930.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.