Kimberly-Clark

Director, Amazon Customer Development - Baby and Child Care

USA-WA-Bellevue Full time
Director, Amazon Customer Development - Baby and Child Care

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Join Kimberly-Clark’s Amazon Team, a strategic, top-tier customer team responsible for driving growth across our iconic brands: Huggies®, Pull-Ups®, and GoodNites®. In this important leadership role you will lead Customer Development teams to strategically achieve business and departmental objectives and contribute to strategic budgeted sales and operating profit results. You will lead the development and execution of joint business plans with Amazon, leveraging data-driven insights and cross-functional collaboration to deliver exceptional results in the Baby and Child Care categories.  And, you’ll discover and develop innovative strategic opportunities directly impacting consumers through collaboration and integration of company brands and retailers.  In this role, you are the conduit between K-C and Amazon, and the central leader for a multi-functional team, ensuring repeatable, sustainable delivery of results.

In this role, you will:

  • Lead the digital business, owning net sales, profit and market share.

  • Own and deliver a holistic strategy by assessing the overall landscape—consumer, customer, capability, and brand —to drive profitable growth through demand generation, views, and conversion.

  • Partner with internal teams (Sales, Marketing, Supply Chain, Finance) to ensure seamless execution and alignment across functions and a clear understanding of business drivers.

  • Develop and execute the Joint Business Plans (JBP) with Amazon, spanning the 1-3 year horizon, aligning customer strategies with Kimberly-Clark’s brand and commercial objectives.

  • Build and lead a multi-functional team, with accountability to the Business Units, by attracting, developing and retaining the best talent. Provide leadership and coaching to create a high-performing team that achieves superior business results and is recognized as best-in-class by constituents.

  • Build and maintain strong relationships with Amazon stakeholders, including senior executives, to influence strategic direction and drive mutual growth.

  • Translate marketplace dynamics and customer strategies, leveraging a deep understanding of Amazon’s digital shelf, algorithms, search optimization, and retail media, into actionable plans that drive category leadership and brand growth.

  • Strategically manage and monitor business plans to maximize top and bottom-line growth and to achieve volumes, market shares, and profit/contribution objectives.  Clearly and effectively communicate the business performance and action plans – both written and verbal – to a diverse audience.

  • Leverage Amazon analytics and market data to develop merchandising strategies that optimize volume, distribution, and supply chain performance to ensure share growth and continuous performance acceleration.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

  • Bachelor’s Degree required, MBA preferred

  • Minimum of 10 years in customer development, sales, or related commercial roles with deep digital commerce experience; CPG experience preferred.

  • Proven experience leading and building teams to deliver industry-leading results in an ecommerce ecosystem; Amazon highly preferred.

  • Proven strategic, multi-functional leader with strong analytical acumen, and a hands-on approach to delivering results.

  • Ability to adapt and support the organization through times of change.

  • Strong ability to clearly and precisely communicate, both verbal and written.

  • Ability to communicate precise innovative Sales Customer Development business solutions to customers and team leaders.

  • Strong ability to quickly comprehend and influence appropriate departments with issues or problems.

  • Ability to build strong ongoing personal and business relationships at various levels with customer Directors, Vice Presidents, Senior Vice Presidents and CEO.

  • Proven success navigating and influencing within matrixed organizations

  • Statistics and quantitative business analysis.

  • Ability to structure and manage multiple priorities and projects in a timely manner and create winning strategies for teams to implement. 

  • Resources and team management, active listening, adaptability, training and development, interpersonal and social perspectives

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

#LI-Hybrid

 

Salary Range: 185,780 – 240,140 USD

 

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

Bellevue Sales Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time