Director, Agile Enablers and Performance Systems

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Senior Director, Design & Change, Enterprise Agility, the Director, Agile Enablers and Performance Systems is a key member of the Enterprise Capabilities & Organizational Agility team, responsible to drive the adoption of the end-to-end (E2E) operating model design and deployment across CIBC. The Director, is responsible for designing, engineering, and embedding finance, prioritization, and performance processes aligned to the E2E operating model.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Design and Performance - Design the end-to-end performance management architecture linking enterprise strategy to Domain, Crew, and Squad OKRs.  Establish structured performance cadences (e.g., QBR, monthly reviews, portfolio checkpoints) aligned to operating model rhythms.  Define governance standards for OKR quality, outcome measurement, and progress tracking.  Support embedding tooling to facilitate transparent management of OKRs and progress against strategic objectives.  Incubate and refine performance processes to ensure clarity, simplicity, and minimal administrative overhead
• Leadership - Drive implementation and embedment of redesigned performance and finance processes across Domains.  Develop playbooks, guardrails, and implementation guidance to support consistent adoption.  Coach Domain Leads, Crew Leads, and Finance partners on new funding and performance practices.  Identify friction points in governance, prioritization, or funding processes and continuously refine the model.  Ensure processes are scalable, pragmatic, and aligned to agile principles
• Relationship Management - Act as a trusted advisor to leaders/teams on change and communications practices. Gather feedback and sentiment to continuously refine strategies and improve outcomes. The incumbent will work closely with CIBC Business, Functional and CIBC Leaders to develop requirements and ensure the successful execution of the Agile training and communication program. Executive leadership across CIBC for purposes of understanding business strategies and learning needs for process changes. Collaborate on projects and subject matter expertise on all matters related to Agile training and communication.

Who you are

• You can demonstrate experience and strong subject matter expertise. Deep expertise in Strategy-to-execution alignment, performance systems, portfolio governance design. Experience redesigning finance and prioritization processes in large, complex organizations. Strong financial acumen with ability to translate financial constructs into operational governance
• You're driven by collective success. You know that collaboration and strong relationship management, can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Change Management, Change Management Processes, Communication, Deliverables Management, Key Stakeholder Relationships, Leadership, Management Reporting, People Management, Process Improvements, Teamwork