Responsible for:
Client Strategy and planning
•Manage and develop the relationships within the customer portfolio
•Work closely with local product organization to grow and deliver revenue growth
•For customers with specific area importance develop account business plans that encompass ocean as well as Logistic & Services products
Manage
•Maintain an overview of the customers business within the geography
•Identify and win opportunities relevant to O&L products direction setting
•Sell standalone products depending on customer need
Define and deliver changes to business targets based on market/asset view
•Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets.
Customer satisfaction
•Actively monitor local NPS across segments and drive local initiatives to improve customer satisfaction for all local Accounts
Manage stakeholders across the area region and global functions
•Actively provide feedback to the sales channel lead based on customer feedback and insights
Accountable for
•Volume
•Revenue
•Profit (GP)
•Product development (based on customer feedback)
Critical competencies
•Segment expertise
•Commercial skills
•Sales
•Negotiation
Key interdependencies
Internal Stakeholders:
•Sales support functions
•Customer Service
•Regional ocean team
•Area Local products
External stakeholders:
•Local shipping and logistics institutions
•Customers
For this role, UAE Market experience is mandatory. This role is for UAE Nationals with a family book.
We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.