Direct Support Mentor

We are hiring for:

Direct Support Mentor

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

Provides support for people and/or groups of people with disabilities both in residential and day settings by performing and leading by example in carrying out Direct Support job responsibilities. Serves a mentor, trainer and coach to Direct Support Employees. Responsible for carrying out mentorship responsibilities for new Direct Support Employees to ensure thorough training and abilities. Assists with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as necessary due to scheduled staff not being able to work. At certain residences, the employee may be required to reside (sleep over) if he/she works a special schedule and/or work week. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Person Centered Plan. Relies on knowledge, experience, and judgment to complete tasks with supervision and direction from the Residential Team Leader. Requires a high school diploma or GED and at least one year of experience working with the population served.

Education- Must have a High school diploma or (GED)
Experience- Prefer experience working with IDD individuals

Looking to make a difference?

Bring your compassion and dependability to work with our devoted home healthcare team where you can truly make a difference in the lives of people with intellectual and developmental disabilities.

RHA Health Services is looking for personable, energetic and dedicated Direct Support Mentor to join our home caregiver team in this entry level role.

The nature of the role by design is not glamorous, can be difficult at times and requires hard work but the reward is immeasurable!

As a Direct Support Mentor , you will provide support for your clients both in residential and day care settings. You will get to know your clients on a personal level as you assist them with in the implementation of personal plans, goals and objectives; working with them to facilitate their communication in terms of needs and requests.

This is a highly rewarding entry-level role.  You will help your clients by helping to identify personal outcomes that will best suit their individual interests, cultural backgrounds and dreams for the future.  You will work with an interdisciplinary healthcare team to identify the appropriate support methods necessary to achieve the stated goals.

Our Direct Support Mentors come to know the individuals that they work with less as clients, more as friends! If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve, then consider RHA Health Services - where we put people first!

In this mid-level role, the Direct Support Mentor is responsible for helping to implement services and supports that will assist your client achieve personal goals and desired outcomes as identified through an Individual Support Plan. The duties you will accomplish are based on the assigned shift and the direction of the Direct Care Manager.

Responsibilities Include:

• Assists people supported to identify personal outcomes that best suit his or her personal interests, cultural background, and desires for the future.
• Assists the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized.
• Understands and promotes the people supported’s goals, as well as personal dignity, respect, individualism and quality of life.
• Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment.
• Reports all incidents of people supported abuse, neglect or exploitation immediately
• Ensures and assists with the cleanliness of group home by completing Environmental Assessments, work orders for maintenance needs, monitoring cleanliness of company vehicles and keeping home and grounds clean.
• Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests.
• Helps people supported develop healthy personal and social habits.
• Prepares, assists and instructs people supported in food preparation and cleaning of residences and vocational program areas.
• Supports people supported in identifying and acquiring valued social roles in integrated community settings, including, but not limited to opportunities for membership in local groups, clubs, and organizations.
• Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development.
• Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities.
• Trains people supported in self-medication administration according to company policy.

The ideal candidates for this mid-level position are patient, compassionate, nurturing and have a calming demeanor in times of stress.

Successful candidates for the Direct Support Mentor role are able to perform the physical components of the role including being able to lift and move up to 50lbs., are comfortable working in stressful situations and are able to handle difficult situations with ease.

Additional requirements for this mid-level role include:

• Must have a High school diploma or (GED).
• Prefer experience working with IDD individuals.
• Must have a valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage. 
• Must maintain proficiency in company sponsored training and certifications and privileging as required. 
• Maintain CPR and First Aid certification , Med Tech and NCI certifications and other core competency training that may be specified  and/or required by future company regulations or service definitions of service being provided
• Depending on service being provided must be clinically supervised by a qualified professional according to supervision requirements as specified by licensure or certification requirements of appropriate discipline or service being provided.
• Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting. 
• Must meet conditions of employment by agreeing to criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check.

Benefits

RHA offers a competitive compensation and benefits package to eligible full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected.

We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization.

The comprehensive compensation and benefits package includes:

• Healthcare insurance: Medical, Dental, Vision and prescription insurance
• 401k 
• Paid Time Off 
• Life and AD&D Insurance
• Extensive wellness reimbursement benefit
• Discounted premiums for participation in wellness initiative
• Free CPR, first aid and job specific training opportunities
• Opportunity to make a difference in the lives of the people that you serve!
• Many more benefit choices!

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.