Dir Public Safety

Under the direction of the Vice President, Department of Public Safety, the Director of Public Safety is responsible for ensuring the safety and security of Tribal Members, guests, vendors, patrons, and team members across all San Manuel properties. This role collaborates with all areas under the Department of Public Safety to achieve the highest level of service and accountability.

JOB SUMMARY

Under the direction of the Vice President, Department of Public Safety, the Director of Public Safety is responsible for ensuring the safety and security of Tribal Members, guests, vendors, patrons, and team members across all San Manuel properties. This role collaborates with all areas under the Department of Public Safety to achieve the highest level of service and accountability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Direct the daily operations ensuring each shift is sufficiently staffed to established levels to ensure the safety and security of all Tribal Members, guests, vendors and team members. Ensuring the optimal and efficient use of personnel, equipment, and resources.

2. Leads and oversees all operations in and around all San Manuel properties. Confirms that all support and service is conducted and fulfilled in a manner consistent with the standards, goals and objectives of the department.

3. Leads the team to effectively execute a strategy to assess and mitigate risk, manage crises and incidents, maintain continuity of operations, and safeguard the enterprise’s physical and intangible assets, while ensuring the team effectively performs tasks such as crime prevention, access control, counter-trespassing, arresting/detaining suspects, responding to emergencies, performing as initial Incident Commander, until relieved, testifying in court proceedings, and protecting life.

4. Leads the containment or mitigation of incidents as Incident Commander, collaborating with the Crisis Management Team, Tribal Emergency Response Committee, Resort and Casino management, and related parties to formulate and execute emergency protocols; coordinate preparedness exercises, ensuring critical safety and security services are delivered professionally while protecting human capital and company assets.

5 . Oversees budgeting and forecasting, department management, and ensure adherence to Federal, State, and Local standards.

6. Collaborates with Tribal, Resort, Casino and Event Center leadership and stakeholders on entertainment venue and special events planning, intelligence and security assessments, and techniques to enhance security and safety. Directs patrols and observations on the grounds and in facilities to ensure compliance with guidelines, applicable laws, policies, and procedures.

7 . Oversees the enforcement of laws, rules and regulations to verify they are in alignment with the State, Federal and Tribal Government regulations.

8. Identify security goals, objectives and metrics consistent with the tribal strategic plan, and assure that the department’s operating procedures are in conformance with these objectives.

9. Cultivates productive relationships with local, state, and federal law enforcement while overseeing the enforcement of laws, rules, and regulations to ensure alignment with State, Federal, and Tribal Government regulations. Identifies security goals, objectives, and metrics consistent with the tribal strategic plan, and ensure the department’s operating procedures conform to these objectives.

10. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in Criminal Justice, Business Administration, or a related field is required. 
• Master’s degree in Business Administration or a related field is preferred. 
• Minimum of ten (10) years’ experience in casino security, corporate security or security in a large, private sector organization or law enforcement is required.   
• Minimum of seven (7) years’ experience at the manager or executive-level is preferred.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Executive-level security management experience in a large corporate, gaming operator or other private sector setting is preferred. 
• Experience in the management of civilian personnel and supervisory responsibility for security functions at a heavily-trafficked public venue, such as an event center, sports facility, or transportation hub is preferred.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Obtain and maintain a valid BSIS Gun, Guard Card, and DPS Training Requirements, including passing BSIS courses in Powers of Arrest and Firearms Certification.
• Comply with all current requirements set forth by the California Bureau of Security and Investigative Services (BSIS) for Armed Security Officers within 90 days of employment.
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.  

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. 
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!