Dir ED/Critical Care

36901 Advocate Good Shepherd Hospital - Administration: Cardiac

Full time

Yes

40

Primarily day shift but flexible depending on needs of unit/organization.

Pay Range

$68.20 - $102.30

Major Responsibilities: Administration and oversight of all operational aspects of Critical Care, Cardiac Telemetry and Emergency Services and Respiratory Therapy to achieve quality processes and outcomes. 1)Monitors departmental productivity levels and work functions to ensure proper staff and resource utilization. Promotes the development of staff within the department. 2)Works with leadership personnel to identify areas for operations and efficiency improvement, and implementation of appropriate changes. 3)Works with managers to prepare and administer the departmental operating and capital budgets to ensure sufficient funds and personnel to accomplish departmental objectives within approved financial guidelines. 4)Plans and directs the administrative and operational functions of Intermediate, Critical Care and Emergency Services to provide quality patient care, maximize revenues, attract new patients and meet regulatory requirements. Development and implementation of long and short range plans to promote continuous success and consistency with Advocate Aurora Health Care philosophy and strategic plan(s). 5)Markets and promotes Intermediate, Critical care and Emergency Services in conjunction with other departments involved in the service line success. Continually monitors the service line growth and maintenance and recommends marketing strategies based on observed statistics and market needs and trends. Works with public relations to develop brochures, pamphlets, marketing tools, etc. 1)Develops and implements long and short range goals and objectives, policies and procedures to meet the demands for service in keeping with strategic plans. 2)Conducts Critical Care and Emergency Services competitor analyses as appropriate to keep abreast of any trends or changes. Develops and oversees the compilation of statistical information to be used for current operations and future plans. Develops and implements business plan for departments. 3)Leads strategic planning, marketing, and new program development efforts, which includes ongoing collaboration with hospital and corporate management. 4)Plans and implements new services. Determines in conjunction with Vice President the fiscal feasibility of establishing new or expanded services, including the reimbursement component, division profitability, training needs for staff, availability of services, etc. Development and ongoing maintenance of collaborative relationships with department managers/ directors, physicians, system-wide contacts, and related external contacts in order to meet program and Medical Center objectives. 1)Develops and maintains various relationships with external clients/contacts to promote department or hospital, ensure departmental growth or enhance hospital community image through participatory, educational or service contributions. 2)Develops and maintains relationships with physicians as well as other hospital managers/directors and staff not only for service line-related initiatives, but also for other assigned leadership roles. 3)Monitors impact of division services on all other hospital services. Notifies other areas impacted by new and/or expanded services in order that planning for these services can be accomplished. 4)Works closely with department physician leadership in operational, personnel, staffing and fiduciary areas to support service line quality. 5)Acts as a liaison between physicians and other hospital departments to help resolve and troubleshoot problems. Development and implementation of policies, procedures, and standards which follow system, Advocate Good Shepherd and regulatory guidelines. 1)Facilitates and oversees the performance improvement programs for the division to assure alignment with corporate, industry and regulatory standards. 2)Monitors change in regulatory standards and makes changes to policy and procedures accordingly. 3)Ensures compliance with regulatory standards and guidelines through education, policy development and practice monitoring. 4)Oversight for interpretation of the bylaws, policies, rules and regulations by which the medical staff abide. 5)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Oversight and monitoring of personnel alignment which best support quality, efficiency, budgetary and strategic goal attainment. 1)Works with directors and managers of the division to continually assess productivity. 2)Monitors patient and customer satisfaction levels and assesses for staffing factors and impact. 3)Make adjustments to staffing numbers and composition to optimize service goal achievement with volume, efficiency, and satisfaction parameters. Leads division in customer and associate satisfaction initiatives so as to achieve steady improvement in scoring levels. 1)Utilize staff teams along with management as decision-makers in satisfaction initiatives. 2)Continually assess controllable factors in achieving higher satisfaction levels and facilitate measures to improve. Licensure: Nurse, Registered (RN) Education/Experience Required: Bachelor’s degree in a healthcare related field. Advanced degree in Nursing, Business Administration, Hospital Administration or a related field. 5-7 years experience in healthcare management. Knowledge, Skills & Abilities Required: Good management skills, including ability to work well with others, team building skills, communication and presentation skills. Ability to work across lines and promote good relationships among departments. Familiarity with healthcare finance. Current Illinois RN license Physical Requirements and Working Conditions: Ability to travel locally as well as long distance travel. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program