With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Drive end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas.Job Description
1: Exercise overall responsibility for the successful delivery of programmes/projects to plan, budget and agreed quality and governance standards. | 2: Work with the business unit head to shape the digital strategy to ensure that the business achieves its objectives | 3: Effectively manage third party and vendor relationships. Forge strategic partnerships to leverage technology resources that create measurable added value for both parties, where appropriate.
Requirements:
Experimentation and A/B testing
Conversion rate optimization (CRO)
Performance analytics and insight generation
Funnel and behavioural analysis
KPI and OKR definition and tracking
Hypothesis-driven optimization
Collaboration with product, marketing, and design
Tooling knowledge (analytics, testing platforms)
Continuous improvement mindset
Performance Monitoring
Google Analytics
Process Mining
Amplitude
Power BI/Tableau
Process Engineering methodologies
Qualtrics/HotJar (Customer behaviour tool)
Lean Six Sigma
AI Tools
Education
Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised