About this role:
Wells Fargo is seeking a Digital Forensic Investigator (Operations) to join our Computer Crimes and Forensics Investigations Team (CCFIT). This role is critical to safeguarding the organization by supporting forensic investigations and maintaining the integrity of digital evidence.
In this role, you will:
The Digital Forensic Investigator (Forensic Operations) team member will support the Computer Crimes and Forensics Investigations Team (CCFIT), assessing business performance and recommends strategies to implement changes and improvements within business groups.
Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support function, and business performance improvement opportunities for the applicable business functions. Such consultation includes discussion of alternatives and implications.
Presents to mid-level managers on business performance and recommends strategies to implement changes and improvements.
Utilizes thorough knowledge of the business unit's functional area or products to support strategic initiatives for the business.
Leads diverse support functions and/or operations/production oversight usually for multiple departments within a business group.
Provides PC support for forensic computers.
Uses specified systems and diagnostic tools to troubleshoot desktop, laptop, and peripheral hardware, software, applications, operating systems and related network problems for the Computer Crimes and Forensic Investigations Team (CCFIT) forensic computers.
Completes patches, upgrades, software deployments, installations, repairs and preventive maintenance on forensic desktops and laptops, and completes documentation. Provides training and technical assistance to users
Participates in testing, implementing, maintaining and controlling forensic systems.
Required Qualifications:
2+ years of Digital Forensics Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Knowledge and understanding of Information Technology customer service or help desk
Ability to troubleshoot common computer software problem
Experience with technical hardware and software: repair, troubleshooting, and analysis.
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Experience with hands-on programming and strong proficiency in writing and optimizing Splunk queries for data analysis and troubleshooting
Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security
Knowledge and understanding of database installation and patching
Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
Ability to triage and take ownership of any/all issues related to CCFIT and engage other support teams, including vendors, when necessary.
Ability to provide strong customer service and develop customer relationships
A+ Certification
Job Expectations:
This role offers a hybrid work schedule.
This role is not eligible for visa sponsorship.
This role does not offer relocation.
Posting Location:
Tempe, AZ
Posting End Date:
2 Dec 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.