Digital Business Analyst – Marketing & Web Platforms

Job Title:

Digital Business Analyst – Marketing & Web Platforms

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Role: Digital Business Analyst – Marketing & Web Platforms

Job Summary:

The Digital Business Analyst acts as the link between marketing and technical teams, translating business needs into effective digital solutions. This role focuses on gathering requirements, supporting website enhancements and migration to Azure, and collaborating with cross-functional teams in an Agile environment. The analyst also supports testing, documentation, and process improvements to enhance marketing website operations

Key Responsibilities

• Act as the primary liaison between marketing stakeholders and the development team.
• Understand and document the marketing roadmap, campaigns, and business priorities.
• Elicit, analyze, and validate requirements for website features, updates, and campaigns.
• Create and maintain user stories, functional specifications, process flows, and acceptance criteria.
• Support WordPress website migration to Azure, including Dev/Test/Prod environments.
• Collaborate with developers, DevOps engineers, and QA to ensure requirements are implemented correctly.
• Participate in sprint planning, daily stand-ups, and backlog grooming sessions.
• Coordinate user acceptance testing (UAT) and ensure marketing approvals.
• Maintain documentation of business processes, workflows, and website functionalities.
• Identify process improvements and recommend solutions to improve efficiency in marketing website operations.

The base salary for this position is $ 92,250 - $98,850 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 03/25/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

• Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf

Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/

#WAH

#LI-Remote

#Concentrix

Required Skills & Qualifications

• 6+ years of experience as a Business Analyst in digital marketing, e-commerce, or website management.
• Strong understanding of WordPress CMS and web content management workflows.
• Experience working with digital marketing teams and campaign management.
• Solid understanding of Agile / Scrum methodologies.
• Experience creating user stories, process flows, wireframes, and acceptance criteria.
• Excellent stakeholder management and communication skills (written and verbal).
• Familiarity with Microsoft Azure environments and website migration concepts is a plus.
• Strong analytical, problem-solving, and organizational skills.
• Experience working with globally distributed teams

Preferred Skills

• Understanding of SEO best practices and website performance optimization.
• Experience with marketing analytics, Google Analytics, Tag Manager, or similar tools.
• Familiarity with CI/CD pipelines and development processes.
• Experience in fast casual / restaurant or retail industry is a plus.

Location:

USA, CO, Work-at-Home

Language Requirements:

Time Type:

Full time

Benefits:

For Regular and Temporary Employees: Healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.

​Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE