Digital Business Analyst (Insurance - Senior Consultant)

Deloitte is the world’s number one professional services firm and making an impact is more than what we do. It is why we are here. We bring challenge, curiosity and edge to every project, driving positive progress for our clients, our people, our communities and the planet. This purpose inspires us to work to the highest standards and to tackle the challenges that matter. Number one never stops challenging.

Joining us means becoming part of a Technology and Transformation team that brings challenge, curiosity and edge to every engagement. Working with leading technologies and exceptional people, you will deliver meaningful change for high profile local and international clients. You will help shape the future of digital transformation within a people first culture that is collaborative, innovative and welcoming. At Deloitte, the world’s number one professional services firm, you will tackle complex challenges in an environment where number one never stops challenging.

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At Deloitte Digital, you will join a creative and dynamic team dedicated to designing, building, and delivering innovative digital solutions for leading clients.

This role offers the chance to play a pivotal part in shaping how we create and implement solutions, working in an agile environment where every day brings new challenges and opportunities to influence outcomes.

You will have the opportunity to develop your career while driving impactful change in the digital space, particularly within the financial services and insurance sectors.

Key skills and prior experience

• Proven experience in the Insurance sector is essential, with a preference for candidates with a background in General Insurance.
• Strong expertise in Guidewire is highly desirable.
• Extensive experience in leading and managing business and technical workshops.
• Demonstrated experience in creating Epic and User Story backlogs.
• Experience in Data Field Mapping.
• Experience in developing Integration Specifications.
• Proficiency in JIRA and Confluence is mandatory.
• Experience with JIRA Rovo is advantageous.

What type of work will I be doing?

• Collaborating closely with clients to capture, analyse, and refine business and user requirements.
• Creating personas and mapping customer journeys to ensure user-centric solutions.
• Translating UI/UX designs into detailed requirements and user stories.
• Acting as the customer advocate throughout the project lifecycle to ensure solutions meet user needs.
• Supporting architects, designers, and developers in defining technical solutions.
• Validating that both functional and non-functional requirements are correctly implemented.
• Assisting with project estimation, resource planning, and delivery scheduling.
• Contributing to best practice development by identifying opportunities for innovation and improvement.
• Researching emerging digital trends, technologies, and industry best practices to inform solution design.

Who is the Hiring Manager?

The hiring manager is an experienced leader within Deloitte Digital, known for fostering a collaborative and supportive team culture. They value open communication, professional development, and innovation, while maintaining a strong commitment to delivering exceptional client outcomes.

Their leadership style balances high expectations with empathy, encouraging continuous learning and a positive working environment.

Where is this role based?

This role is based in Dublin, Ireland, with a flexible hybrid working model combining office presence and remote work.

For more information on our working approach, please visit the Deloitte Works webpage.

If you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure that any reasonable accommodations are implemented throughout the recruitment and selection process.

What we offer

Your reward at Deloitte is competitive, purpose driven and designed to support your growth. It is more than salary. We invest in your personal and professional development, empower your work life balance and offer benefits that support you at every stage of life. These include health and wellbeing supports, pension and savings options, training and coaching and enhanced leave options.