Digital and Data Coordinator

Location

Allambie Heights, NSW, Australia

Join us and make a positive difference to the lives of people with disabilities, while launching your professional future in digital, data and AI. At Cerebral Palsy Alliance (CPA) our values are Passionate, Respectful, Ethical, Curious and Courageous.

Our award-winning CPA Fundraising team has delivered exceptional online growth in recent years, including a 70.3% growth in online donation revenue from first gifts, and 78.9% growth on acquisition and leads, in the past 3 financial years. During this time, we’ve helped CPA raise more than $120 million to CPA’s impact, through key virtual events, P2P, saved around 520 people-hours per year through smart automation and data-led optimisation and have pioneering ethical Gen AI use to augment our supporter-centric and mission driven fundraising.

We’re now looking for a new or recent graduate who wants to learn fast, try new ideas and help us create remarkable data-enabled supporter experiences that ultimately contribute to CPA’s impact, including a 40% reduction in the rate of cerebral palsy in Australia in the past 20 years through research, early detection and intervention. And ensuring the best start for more than 375 babies at risk of cerebral palsy by securing funding towards 6,600+ hours of essential early intervention in 2025.

You’ll get structured training, mentoring and paid professional development to grow both your technical skills (tools, data, AI) and leadership capability (stakeholder skills, project work, problem solving).

About the role

As our Digital and Data Coordinator, Fundraising, you’ll be the hands-on builder in the team. Turning ideas into live digital experiences and usable data. Reporting to the Senior UX Digital Manager, your impact will be across the entire CPA Fundraising department, you will:

• Build, set up and maintain landing pages, forms, emails and SMS journeys from agreed briefs.
• Help design and run simple exciting and innovative experiments to improve key supporter journeys.
• Prepare and maintain segments and data flags to reimagine personalisation.
• Support data-led AI-enabled experiences design so fundraisers can act quickly on insights.
• Plan and implement and QA tracking to understand how supporters engage.

Responsibilities of the role (not limited to):

• Setup of digital touchpoints and tracking for new initiatives, optimisation opportunities and priority campaigns.
• Maintain documentation, dashboards and simple reports that give a clear view of performance, working with and learning from experience internal data specialists and Digital tracking vendors.
• Help co-design, test and refine AI experiences across content, reporting and general augmentation.
• Run basic data quality checks, escalating issues to specialists where needed.
• Contribute ideas, feedback and learnings that improve supporter journeys and team ways of working.

About you:

You may be a new graduate or early in your career. What matters most is that you:

• Are mission and community driven, ambitious and excited to create a real impact.
• Love learning new tools, exploring AI and all that tech for good can offer, you natively use data to improve experiences.
• Enjoy implementation and execution: building, testing and iterating.
• Communicate clearly and work well with people from marketing, data and tech backgrounds.

You’ll likely have:

• A degree in Marketing, Digital Marketing, Data/Business Analytics, Information Systems, Media/Communication or similar, or equivalent knowledge.
• Some exposure (uni, projects, internships or work) to digital tools such as email platforms, a CMS, analytics or basic dashboards.

In return, you’ll gain on-the-job coaching, formal training and stretch opportunities to grow into more senior digital, data or product roles over time.

Working for CPA offers you exceptional remuneration & benefits:

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• Flexible ways of working - compressed hours, working from home options, flexibility surrounding hours
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 3 additional leave days each year (conditions apply)
• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Important information: 

At CPA the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a low level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here.

Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfil the inherent requirements of this role. CPA is committed to supporting an inclusive work environment and engaging workers with diverse lived experience. We will happily consider and accommodate reasonable adjustments that may be required to support candidates throughout the recruitment process, and to be successful and safe employees of CPA. 

Cerebral Palsy Alliance is committed to the safety and wellbeing of our clients and staff. As such we encourage all employees be vaccinated against COVID-19. Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the  rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct. 

CPA is a smoke free workplace including in, on and around CPA sites and vehicles. 

How to Apply 

Please click 'Apply' to complete your application.