We’re making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future.
In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more.
But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers.
Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging.
About the role
We’re looking for a Digital Customer Specialist to join our operations team and delight our customers as we grow Electroverse. You’ll speak to our customers over email and online chat. This is a remote role (with some office visits) helping us offer out-of-hour coverage to our customers who charge up on Electroverse in the evenings and weekends - flexibility is key!
37.5hrs a week with core hours of 7 pm - 10 pm, Monday - Friday and one full day at the weekend.