Development Manager, Distinguished Events

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. 

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Leads and executes a complex, large-scale premier event with accountability for income target as well as mission and advocacy integration. Ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of diverse partners, constituents, and volunteers.

ESSENTIAL FUNCTIONS

• Accountable for the achievement of revenue target for a complex, large premier event. 
• Manages, coaches, develops, and trains a small team of development staff, each responsible for substantial contributions to an account and revenue achievement.
• Engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goal.
• Manages volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles.
• Leads the development of relationships and engagement of target partners, organizations, corporations, and individuals.
• Implements best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities. 
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment.
• Engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed.
• Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning.
• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership and is consistent with the cultural beliefs and values of the Society.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Bachelor's Degree
• Years of experience: 
• Preferred experience with coordination and execution of large-scale distinguished events and volunteer management for fundraising and mission outcomes for a multi-million-dollar organization.

KNOWLEDGE, SKILLS, AND ABILITY:

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Attracts and selects the best talent to meet current and future business needs.
• Rebounds from setbacks and adversity when facing difficult situations.
• Effectively builds formal and informal relationship networks inside and outside the organization.
• Builds strong customer relationships and delivering customer-centric solutions.
• Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
• Anticipates and balances the needs of multiple stakeholders.
• Holds self and others accountable to meet commitments.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Able to work successfully in a diverse team environment.
• Ability to recruit, train and motivate community-based volunteers.
• Demonstrated ability in handling multiple priorities, project management and meeting deadlines, strong planning and organizational skills.
• Proven relationship building, persuasion and influence skills.
• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
• Outcome driven; strong project management ability.
• Able to work through others to accomplish goals.
• Strong market, community and constituent perspective.
• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
• Proficient in computer-based information systems.

TRAVEL REQUIREMENTS:

• Travel, including evening and weekend work required.

PHYSICAL REQUIREMENTS:

• Ability to lift 30lbs and engage in set up/take down of event equipment.  

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.