Detention Account Manager

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. 

Responsibilities:  

•  Tracking and managing detention times for trailers via an online portal to ensure efficient turnaround
• Handling the preparation of documents essential for billing processes, ensuring accuracy and timeliness
• Maintaining organized spreadsheets to track detention-related data and facilitate informed decision-making
• Conducting precise data entry tasks to maintain accurate detention records and support operational efficiency

Skills & Qualifications:

• Proficiency in Microsoft Office suite, particularly Excel, for data management and analysis
• Previous experience in data entry, demonstrating reliability and consistency in managing information
• Ability to thrive in a fast-paced trucking environment, managing multiple tasks efficiently
• Strong team orientation, with the ability to collaborate effectively with colleagues and trucking partners.
• Attention to detail, essential for ensuring accuracy in detention tracking and documentation
• High school diploma or equivalent qualification, with a commitment to ongoing professional development in the trucking sector

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

​Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

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I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

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Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.