Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.
Why work at InductiveHealth?
1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.
2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.
3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.
4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.
5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.
We are seeking a proactive and technically skilled Desktop Support Specialist to join our growing Platform Engineering team. This is a full-time, remote position based in the U.S. (priority for candidates in the Denver, CO metro area), offering competitive compensation, benefits (medical, dental, vision, 401(k), etc.), and a flexible work environment. Candidates must be eligible to work in the U.S. without sponsorship.
This role is responsible for providing hands-on technical support for internal hardware, software, and network-related issues. You will be the first line of defense for IT support, ensuring smooth operations for a distributed team, maintaining corporate systems, and contributing to a secure, modern workplace infrastructure. The ideal candidate is a strong communicator, problem-solver, and collaborative team partner with a customer-first attitude.