Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
The Deskside Technical Support Technician helps Beyond Yoga employees by solving their technical problems and providing reliable support. You build trust through strong technical skills, clear communication, and empathy. In this role, you offer hands-on help to Windows and Mac users, quickly diagnosing issues and explaining solutions with patience. Whether repairing or replacing equipment, you prioritize efficiency to ensure users can return to work as quickly as possible. You manage multiple requests, respect everyone's time, and share helpful tips and training. You role model what it means to be in service to the “customer” and establish and sustain positive relationships with the team.
About the Job
Install and maintain computers and software
Troubleshoot hardware and software issues
Support computer peripherals
Help with data backups
Solve problems independently
Help with email and inventory management
Track and ensure compliance with financial policies and procedures as it relates to equipment and software
Model customer obsessed service to the Beyond Yoga employee base
Partner with other technical professionals to provide the highest possible level of service and delivery of technical solutions
Track work volume and case type through a ticketing system
About You
Bachelor's degree or equivalent experience in Computer Science or related discipline
Minimum of 3 years of IT Experience in Desktop support
Certifications must be present and relevant
Strong knowledge of IT infrastructure components
Knowledge of the latest Windows and Mac operating systems
Knowledge of MS Office products and Teams
Customer-facing mentality and experience
MCSA & MCSE Certifications
Ability to prioritize and provide rapid response
This is a hybrid work schedule based in our Culver City, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.
The expected starting salary range for this role is $77,100 - $113,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.
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FILL DATE
This position is expected to be filled by 03/23/2026.