For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
This role is part of the Boxxe Group, specifically within CAE, a key division of the group. While the position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders.
Your primary role will be to support, at least, one of our Flagship customers and their End User Compute (EUC) environment. You will be operating in a hybrid role, dealing with key stakeholder’s face to face whilst also working remotely within the CAE Service Desk ensuring that common practices are upheld, and processes followed.
Responsibilities will include support of Microsoft desktop technologies, hardware troubleshooting, meeting room and computer room management, and support for business applications. This will all be performed in line with internal incident, change, configuration and project management processes to agreed Service Level Targets. All activity will be logged and managed through CAE’s Service Management platform.
This role requires strong skills across M365 and desktop technologies, travel to customer locations is a requirement of the role.
Shifts of this role will be core business hours on a rotation basis from 07:00 - 15:30, 08:00-16:30 & 09:00-18:00 / One week based on client site (London) and then one week from home.
At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.