Deputy Director Evaluation Operations, TEAM UP Center

Position: Deputy Director Evaluation Operations, TEAM UP Center        

Location: Boston, MA

Schedule: 40 hours per week, Hybrid (on-site 4-8 days per month)

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own environment.  

POSITION SUMMARY:

The TEAM UP Center equips primary care practices to integrate behavioral health services to ensure all children and youth have access to behavioral health care. To achieve this mission, the TEAM UP Center supports practices to implement the TEAM UP model, a full-spectrum model for integrated pediatric behavioral health care. To implement the TEAM UP Model, the Center convenes a Learning Community that provides practices with in-depth implementation support, including clinical training and data-driven technical assistance to guide model implementation. The TEAM UP Center also conducts and oversees a varied portfolio of research and evaluation activities, including extensive analyses of EHR data, claims data, staff surveys, and qualitative interviews. The overarching goal of these activities is to generate high quality evidence about how integrated pediatric behavioral health services impact outcomes for children and families, the behavioral health workforce, and the broader healthcare system. 

The deputy director of evaluation operations oversees and manages the day-to-day operations of the evaluation and research activities within the TEAM UP Center.  Working closely with other members of the leadership team, this individual ensures that research and evaluation activities are well integrated into the Learning Community, ensuring a seamless experience for participating practices.  In collaboration with the TEAM UP Center’s executive director, the co-directors of research and evaluation, and the data manager, the deputy director organizes, plans, and executes evaluation and research activities across multiple projects that involve both TEAM UP staff and a range of external partners, guiding strategy and ensuring successful execution of all deliverables. The deputy director also supports collaborations with external research partners and dissemination of research findings that are meaningful to participating practices, funders, and the broader field of pediatric integrated behavioral health.

JOB RESPONSIBILITIES:

• Provide leadership and coordination across teams so evaluation and research efforts are integrated and sustainable
• Strategy: Collaborate with director(s) of evaluation team to manage a comprehensive mixed-method approach to evaluation and research activities across multiple projects designed to advance pediatric integrated behavioral health. The Deputy Director’s role will be to:
• collaborate with the leadership team to facilitate use of data to inform implementation of the TEAM UP model by participating pediatric practices
• ensure alignment with implementation tracking requirements, core measures, and cross-cutting metrics
• anticipate and plan for evolving research and evaluation needs as the model is scaled into different local environments
• identify opportunities to use data and evaluation findings to inform policy and advocacy activities, including tracking relevant federal and state legislation and supporting the development of policy briefs
• identify opportunities to lift up TEAM UP’s impact through stories and examples that connect numbers to real-world change
• identify and support development of funding proposals focused on research and evaluation
• Operations: Guide planning and execution of research and evaluation activities for distinct projects, ensuring high-quality and consistent products for different audiences. Specific activities will include
• data collection activities (e.g., acquisition of EHR data, administration of staff surveys)
• evaluation deliverables (e.g., abstracts for national conferences, manuscripts for publication, white papers, policy briefs presentations), ensuring high-quality and consistent products for different audiences
• Manage relationships, including with:
• external collaborators, such data management organizations, clinical research networks, and researchers. This work will include contracting, development of data use agreements, and identifying plans for IRB approval as applicable to each project.
• the TEAM UP research committee, which ensures input on research activities and data use from all participating practices
• expert faculty to bring rigor and perspective to evaluation and research efforts
• Manage TEAM UP staff, including:
• Supervision of the Data Manager and Research Scientist in setting the long-term direction for management of IRBs, data sets, and data visualizations. Coordination of the evaluation and data team, ensuring clear roles, strong collaboration, and professional growth

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

• Master’s in public health, health services research, or related healthcare research field; and at least 7 years of progressively responsible experience in public health, program evaluation, or healthcare operations, which includes at least 3 years  managing complex evaluation or research projects within an academic, health system, or related setting. Or equivalent combination of education and experience.

• Experience in one of the following areas: pediatric or child health; mental or behavioral health; health care integration or delivery transformation

PREFERRED EDUCATION AND EXPERIENCE:

• Experience with qualitative and quantitative research methods

• Experience with quality improvement methodologies

• Experience working with policy makers and other key stakeholders

• Experience coordinating and leading dissemination activities

• Experience preparing research funding proposals

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

• Thorough knowledge of institutional review board processes and protections for research involving vulnerable populations.

• Excellent verbal/written English communication skills, including excellent grammatical, editing and proofreading skills. 

• Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, Access, TEAMS) and other web-based applications, including project management software. Ability to produce complex documents, perform analysis and maintain databases.

• Ability to work independently and exercise independent judgment.

• Excellent interpersonal skills necessary to be socially perceptive in handling confidential information, communicating policies and procedures, and interacting effectively with a variety of Boston Medical Center personnel and outside personnel.

JOB BENEFITS:

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Compensation Range:

$77,000.00- $112,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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