Deputy Associate Director, Field Operations Directorate

Deputy Associate Director, Field Operations Directorate

Department: Department of Homeland Security

Location(s): Camp Springs, Maryland

Salary Range: $151661 - $228000 Per Year

Job Summary: The Deputy Associate Director reports to the Associate Director, Field Operations Directorate, who provides general guidance and administrative direction. The work is performed independently, with the technical aspects reviewed only as to the soundness of recommendations made and actions taken under delegated authority, and with performance evaluated in terms of overall administrative and operational accomplishment.

Major Duties:

• U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS). We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities. The Field Operations Directorate oversees and manages the day-to-day operations of the Western Region Office, Central Region Office, Northeast Region Office, Southeast Region Office, the National Benefits Center, the Immigrant Investor Program Office, 16 District Offices and 89 Field Offices located throughout the continental US, Alaska, Hawaii, Puerto Rico, Guam, Saipan and the U.S. Virgin Islands. Major Duties The Deputy Associate Director (DAD) oversees all aspects of the Field Operations Directorate, including management of a headquarters staff, and is nationally accountable for the Field Operations Directorate. He/she plans, coordinates, and ensures consistent administration of the Field Operations Directorate in accordance with USCIS-wide requirements. The DAD develops national policies, regulations, standard operating procedures, guidelines, and training programs, and all fiscal resources of the Field Operations Directorate. The DAD develops long-range and short-term strategic plans; develops and tracks performance measures; and allocates staffing and other resources. The Deputy Associate Director will ensure USCIS is able to promote uniform implementation of immigration benefits policy in support of its goal to further national security, to continue eliminating adjudication backlogs, and to implement solutions for improving customer services. The DAD establishes and maintains liaison with all clients and stakeholders with respect to operations both internal and external to the government. Serves as chief USCIS spokesperson for all operations. He/she must effectively and tactfully present the policies and views of the Field Operations Directorate, USCIS, and DHS in giving and seeking cooperation and reciprocity. As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the various responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov.

Qualifications: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB) of your eligibility for noncompetitive appointment to the SES. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). The ECQs and TQs should be evident in the 2-page resume. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Demonstrated executive level leadership in overseeing operational programs that directly impact the national security or homeland security of the United States. This includes overseeing and ensuring the integrity, efficiency, and quality of program operations using a risk-based approach, and managing organizational and operational change across multiple, geographically dispersed offices. . EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not effectively demonstrate evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

How to Apply: To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

Application Deadline: 2026-05-11