Dept Manager - Center for Neurological Restoration

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Dept Manager - Center for Neurological Restoration

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Ctr Neuro Restoration-Neurological Institute

Job Code

T27011

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Manages department or work group. Supervises and controls annual budgets. Collaborates in planning, work flow analysis, procedure changes, scheduling and related administrative duties. Facilitates issue identification and resolution.

Job Details

Responsibilities:

• Manages department operations and personnel.
• Completes staffing, training, work flow analysis and performance management.
• Manages staffing to ensure appropriate allocation and compliance with goals and objectives.
• Monitors quality and financial performance.
• Ensures compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
• Recommends enhancement and cost saving strategies.
• Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application.
• Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service.
• Analyzes programs and makes improvements. Participates in managers meetings and relevant committees as assigned by Director.
• Other duties as assigned.

Education:

• Associate’s degree required. 
• Bachelor’s degree in Business Administration, Health Care Administration or related field preferred.
• A High School diploma/GED and five years of experience may substitute the work experience and education requirements.  
• A Bachelor’s degree and one year of experience may substitute the work experience requirement.

Certifications:

• None required.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to take appropriate action in a stressful environment.

Work Experience:

• Three years of team lead, supervisory or management experience required. 
• Healthcare experience preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities