Join Cleveland Clinic Florida Coral Springs where research and surgery are advanced, technology is leading-edge, patient care is world class, and caregivers are family. Cleveland Clinic Florida Coral Springs offers a wide range of specialty care and ambulatory surgical services to the residents in Coral Springs, north Broward and southern Palm Beach County. Here, you will build a rewarding career while making meaningful differences in patients' lives every day.
Cleveland Clinic Florida is looking to add a Department Manager I to the team who will oversee the entire ambulatory footprint for Weston Hospital along with two Weston Medical Office Buildings with providers from varied specialties including Cancer, Neurology, Cardiology, and Rehabilitation. In this role, you will standardize workflows to reduce barriers to achieving metrics, involve yourself in caregiver escalations, and work through HR processes regarding staffing, performance and patient experience. It will be your goal to ensure that caregivers and providers have the support, tools, and resources to help meet patient needs, requiring this caregiver to be emotionally intelligent, wanting change, and driven for results. Through this opportunity, you will find various development programs and courses, allowing you to expand your breadth of capabilities at an elite healthcare organization.
A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM. Availability to virtually support teams on Saturdays will be required, as needed.
A caregiver who excels in this role will:
Manage department operations and personnel.
Complete staffing, training, workflow analysis and performance management.
Manage staffing to ensure appropriate allocation and compliance with goals and objectives.
Monitor quality and financial performance.
Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
Recommend enhancement and cost-saving strategies.
Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service.
Analyze programs and make improvements.
Participate in manager meetings and relevant committees as assigned by Director.
Minimum qualifications for the ideal future caregiver include:
Associate’s Degree and three years of team lead, supervisor or manager experience
OR High School Diploma/GED and five years of experience
OR Bachelor’s Degree and one year of experience
Preferred qualifications for the ideal future caregiver include:
Bachelor’s Degree in Health Administration, Business Administration or a related field
Healthcare experience
Physical Requirements:
Manual dexterity sufficient to operate office equipment.
May require extended periods of sitting, standing and walking.
Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
Ability to clearly communicate by phone and in person.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.