Department Coordinator II (Program Assistant) - Part-Time

Department:

Location:

Belknap Campus

Time Type:

Part time

Worker Type:

Regular

Job Req ID:

R108058

Minimum Requirements:

High School Diploma/GED with two (2) years of related experience or an equivalent combination of education and experience. Grade 2 (Hourly)

Position Description:

The University of Louisville is seeking to hire a Department Coordinator II. The Department Coordinator provides comprehensive support for facility operations and event execution within the Swain Student Activities Center (SAC), The Red Barn, Miller Information Technology Center (MITC), and Strickler Auditorium. This position ensures a high-quality experience for clients and guests by executing event logistics, managing technical and audio-visual systems, and supervising student staff as needed. The Department Coordinator works closely with campus partners, ITS, and external vendors to maintain seamless operations, efficient equipment functionality, and exceptional customer service. This position also works with the Events team to support revenue generation by maximizing facility use and ensuring the delivery of outstanding service to external clients.

This position offers an opportunity for the incumbent to gain hands-on experience in the overall management and administration of a 422,000-square-foot student union and provides a comprehensive perspective on student union operations inclusive of event management, staff supervision, and administrative responsibilities.

Essential Duties and Responsibilities

Event Operations

• Assists in delivering event services including participation in event services meetings and collaboration with the Events team to address and resolve client concerns

• Collaborates within a group of department coordinators and with full-time staff to ensure adequate staffing for SAC and Welcome Week events

• Executes daily facility operatives at the SAC, The Red Barn, MITC, and Strickler Auditorium; ensuring facilities are prepared for events according to departmental quality and safety standards

• Serves as the primary service host for SAC and Red Barn users, providing a high level of service to ensure quality experience for department, student group, alumni association, and non-University customers resolving concerns promptly exercising a sense of urgency and a high standard of care so all client expectations are met, and event details are realized

• Assists senior staff to ensure Bingham Humanities 101 and Strickler 101/102 are staffed on weekday evenings and throughout weekends to ensure AV equipment is operating efficiently before and after use and to provide AV assistance during events

Student Employee Supervision

• Assists Senior Director to onboard, train, guide, and develop, and offboard student employees including participation in regular meetings, revision of staff manuals, and monitoring room set-ups including AV equipment

• Coordinates student employee weekend scheduling and directly supervises student employees during weekend shifts and special events, ensuring high service standards are met

• Creates, implements, and executes professional development programs for student employees

Program Coordination

• Creates daily event forecast charts for professional staff and student employees to plan setup and teardown tasks for all events, occurring up to seven days a week and spanning up to 16 hours a day

• Intakes and addresses concerns from the University community relative to event services by way of structured inquiry and day-to-day consultative processes

• Collects and analyzes employment data to identify trends and contribute to the development of and implementation of departmental strategies in order to retain and recruit employees

• Coordinates planning for space use in Bigelow Hall and MITC for students, faculty, and staff

• Manages coordination of student employee recruitment and selection committees and works with senior staff to ensure standardization and continuous improvement of student employee recruitment, selection, and placement processes with the goals of enhancing customer satisfaction, providing meaningful student employment experience, increasing job retention, and creating efficiencies to reduce costs

• Attends campus administrative and organizational meetings, orientation programs, and workshops

• Other Duties Assigned

Preferred Qualifications

• Bachelor’s degree in a related field

Work Hours and Location

This is a part-time, non-exempt position with a one-year annual renewal contract. The position works a 30-hour regular workweek, and additional work hours may be required based on department needs, programming, staffing, and/or scheduling including some evenings and weekends. The primary work location for this position is at the Belknap Campus.

Employee Benefits

The University of Louisville offers competitive benefits and perks to eligible full-time and part-time employees. Please visit the University of Louisville Benefits webpage for details.

Student Affairs

The Division of Student Affairs encourages candidates to apply who have demonstrated the capacity to create supportive work environments, collaborate effectively on teams, and serve the students we admit and aim to attract.

Please submit a resume, cover letter, and three professional references with your application.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.