Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
The Denials Revenue Cycle Project Associate helps resolve existing denied claims, prevent future denials, and deliver more value for athenahealth Collector clients through innovative processes. This role is ideal for someone with strong revenue cycle knowledge who enjoys problem-solving, analyzing data, and collaborating across teams to make a measurable impact.
You’ll work closely with stakeholders to identify denial trends, implement sustainable solutions, and optimize workflows that improve recovery, efficiency, and client satisfaction. If you like turning insights into action and helping clients succeed, this role offers a dynamic opportunity to grow and innovate
Responsibilities:
Research and resolve existing denial trends using internal systems, payer resources, and external references
Identify root causes of denials, rejections, and claim edits/scrubs, and implement sustainable corrective actions
Develop and optimize workflows and processes to prevent future denials and improve recovery
Partner with stakeholders across multiple lines of business to align on innovative solutions and client-focused improvements
Extract, analyze, and interpret data to identify trends, performance gaps, and opportunities for enhanced client services
Translate findings into actionable recommendations that increase efficiency and expand the work we can take on for clients
Education, Experience, & Skills Required:
Experience in healthcare revenue cycle operations
Proficiency with reporting and visualization tools such as Sigma, Tableau, Excel, or equivalent platforms
Strong analytical skills and ability to independently research issues to drive resolution
Effective communication skills and ability to collaborate across teams
Experience in coding, patient insurance, authorizations, and payer policy interpretation
Basic knowledge of SQL and reporting table structures
Experience working with athenaNet reporting platforms
Expected Compensation
$50,000 - $86,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers