Delivery of JTS/FAST training

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – 2026-0060

Role Background

The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of name of the course training, as well as the development and updates of the training materials, the management of course iterations and to provide SME support to NATO and National HQ as required. The contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of appropriate subject matter experts who can deliver training and update training materials.

The work shall involve JTS/FAST training delivery to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partners-for- Peace units and shall be conducted at the NCI Academy in Oeiras, and optionally at any of the NATO or National locations.

Role Duties and Responsibilities

• Instructor Preparation: The Contractor must prepare in advance for the iteration, including reviewing and updating the available training material, preparing the lesson, and testing the practical exercises to ensure smooth training delivery.
• Iteration Preparation: The Contractor is responsible for ensuring, the training environment is prepared and all training materials are available and up to date for the students, aligned with Coordination and Support Branch, AIRC2 Section Head and Quality Assurance.
• Course Delivery and Assessment: Successfully deliver the course iteration and complete all student assessments according to the supporting Course Control Documents (CCDs), lesson schedule, and lesson plan.
• Continuous Improvement Plan: Develop an end-of-course iteration continuous improvement plan within 5 working days of each iteration completion.
• Bug Reports and Lessons Identified: Provide bug reports and Lessons Identified within 5 working days of iteration completion.
• Align with additional instructions or Direction and Guidance (D&G) from the AIRC2 Section Head.

Essential Skills, Experience and Certifications

• Demonstrated ability to deliver training within the Academy learning environment, in accordance with SOPs (07.01.10, 07.01.24, and 07.01.28), and in line with the expected quality
• Understands with whom to coordinate and from whom they will receive direction and guidance related to course delivery and course updates - Classroom environment is fully prepared when students arrive and there shall be no delay in starting the training iteration
• The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• Value added recommendations for continuous improvement of the course 3.8.3 Course iteration as an MTT:
• Classroom environment is fully functional when students arrive and there shall be no delay in starting the training iteration - The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• A positive report from the host organisation about the course iteration and the conduct of the course
• Value added recommendations for continuous improvement of the course

Working Location

• Oeiras, Portugal

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance