We’re looking for a Delivery Manager to join us at Telia
I’m Krishnan Ragavendran, Head of Customer Information Management at Telia Tech IT, and I’m searching for someone ready to grow with us. We are a supportive, forward‑thinking team modernising Telia’s customer master data platforms at the core of our Telecom BSS landscape.
Our mission is to establish a single, trusted source of customer and party data across markets - enabling scalability, regulatory compliance, and faster time to market through a build once, deploy many approach.
What you’ll do:
As a Delivery Manager, you will own end‑to‑end delivery within the Customer Information Management (CIM) / Telecom BSS domain, driving predictable, high‑quality delivery across countries, teams, and stakeholders.
Drive end‑to‑end delivery across initiatives, programmes, and countries within the CIM domain
Plan, coordinate, and control delivery across multiple agile teams and ARTs
Act as a key interface between business, IT, and external partners, ensuring strong stakeholder alignment
Safeguard reuse, standardisation, and architectural integrity across markets
Maintain and continuously improve agile ways of working (Scrum, SAFe)
Facilitate delivery forums, ceremonies, and cross‑team collaboration
Own and refine delivery backlogs together with Product Owners and Product Management
Track progress, dependencies, risks, and quality in Jira and Confluence, reporting transparently
Secure operational readiness and smooth handover to operations
What will help you thrive in this role:
You are a structured, pragmatic delivery leader who is comfortable operating in complex, multi‑market environments.
Proven experience as a Delivery Manager, Programme Manager, or Senior Agile Delivery Lead
Solid hands‑on experience in Telecom BSS domains (e.g. customer/party data, CRM, billing, order management)
Strong understanding of scaled agile frameworks (SAFe) and Scrum
Experience delivering cross‑country or multi‑market platforms
Strong stakeholder management skills with the ability to balance execution and alignment
Experience working with enterprise‑scale platforms and integrations
Excellent written and spoken English skills
Join us to shape smarter living for people, businesses, and the planet
At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator, we drive long‑term progress through large‑scale, impactful projects in an inclusive environment.
Here, you can grow your skills, lead meaningful projects, and thrive in a supportive environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
What we offer
At Telia, we care about your well-being, growth, and sense of belonging:
• Additional health insurance and pension plans
• Workation: work from anywhere in the EU for up to 30 days per year
• Extra vacation days based on tenure (up to 5 additional days)
• Discounts on Telia services, including free home internet
• Partner offers and discounts (SPA, cafes, events)
• Telia Kids Club: summer camps for employees’ children
• Company-supported sports activities (yoga, basketball, running)
• Internal training, leadership programs and job shadowing to explore new roles
…and more.
Monthly salary range for this position – 4000 to 6000 Eur (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.
Ready to make better happen?
We look forward to receiving your application by 2026-05-29. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!
If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.
Want to know more about this role? Please reach out to Krishnan Ragavendran at krishnan.w.ragavendran@teliacompany.com.
Equal opportunities
At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and let’s make better happen – together!
More about our culture: www.telia.lt/karjera