Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
ABOUT GLOBAL PAYMENTS
Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.
Through local expertise and global scale, at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.
These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.
We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.
Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.
As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.
ABOUT THE ROLE
The Delivery Lead is responsible for leading the effective delivery of products and key initiatives through software engineering and product teams, ensuring work is delivered predictably, efficiently, and aligned to the organisation’s strategic roadmap. The role provides leadership in delivery methodology, embedding and continuously improving Agile and Lean practices across teams, while acting as an Agile champion within technology and product. By partnering closely with engineering, product, and business stakeholders, the Delivery Lead ensures that Agile adoption supports clear business outcomes, strong client focus, and alignment to strategic goals and principles.
The Delivery Lead coaches teams and leaders to improve ways of working, fostering a culture of accountability, collaboration, and continuous improvement. The role oversees planning, tracking, and reporting of key initiatives, providing transparency on progress, risks, and delivery performance to the Payments Leadership Team through meaningful metrics and insights. By empowering teams to manage their own work, solve problems proactively, and continuously improve, the Delivery Lead strengthens operational efficiency, productivity, and delivery outcomes, while maintaining strong connections with external Agile communities to bring modern practices into the organisation.
KEY RESPONSILITIES:
Lead delivery methodologies for software engineering teams.
Work with engineering, product, and the wider business to improve Agile practices.
Serve as an Agile Scrum Master for technology and product teams.
Ensure Agile and Lean objectives are communicated and achieved.
Improve internal Agile frameworks, practices, and thinking.
Provide hands-on Agile coaching and support better ways of working.
Foster client focus and alignment to strategic goals.
Promote collaboration across teams and functions.
Lead planning and tracking of key initiatives.
Maintain links with external Agile communities.
Support operational efficiency and productivity improvements across Payments.
Report progress and risks to the Payments Leadership Team.
Collect and present delivery metrics and performance insights.
Empower teams to own their work, stay accountable, and solve problems proactively.
SALARY
AUD 130,000 – 165,000 + superannuation
ABOUT YOU
You are an experienced Agile practitioner who thrives at the intersection of technology, product, and business. You enjoy leading teams to deliver outcomes efficiently while fostering collaboration, continuous improvement, and client focus. You are hands-on in coaching and enabling teams to work in an Agile way, empowering them to take ownership, solve problems proactively, and align to strategic goals.
You will also bring:
Experience in a software development environment
Strong knowledge of Agile techniques
Excellent interpersonal and communication skills
Strong lateral thinking and problem‑solving abilities
Ability to work with business and technical stakeholders
Coaching ability across all organisational levels
Adaptable approach based on team or individual needs
Ability to manage up and down and make tough decisions
OUR BENEFITS
Join a leading global technology brand that offers benefits you’ll actually value, including:
Flexible work arrangements that support your unique needs.
18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.
Women in Digital membership, granting you access to a host of member industry events and resources.
Additional birthday, community giving, wellness and study leave.
Our free and confidential Employee Assistance Program counselling service and wellbeing resources.
A jam-packed calendar of cultural celebrations and social activities.
Global career and professional development opportunities.
Salary sacrifice and an Employee Stock Purchase Plan.
READY TO APPLY?
Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV.
All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.