Manufacturer Relations & Dealer Services Administrator
Location: Medford, OR - onsite position
Schedule: Monday - Friday; 40 hours per week
Compensation: The full range for this position is $19.25-28.85/hr. The anticipated starting pay is determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We’d love to have you join us on our journey!
About the Role
The Manufacturer Relations & Dealer Services Administrator is a highly visible administrative position providing wide-ranging support across Lithia & Driveway, with primary focus on the Manufacturer Relations & Dealer Services department. This team plays a critical role in dealership lifecycle activities including acquisitions, divestitures, open points, and dealership changes, ensuring compliance with manufacturer, regulatory, and internal requirements. The Administrator supports key processes that directly impact transaction timelines, dealership continuity, and corporate record accuracy.
Success in this role requires strong communication, attention to detail, a sense of urgency, and the ability to manage competing priorities in a deadline-driven environment.
What You’ll Do
In this role, you’ll provide essential support to the department and help ensure projects stay organized, compliant, and on schedule. Responsibilities include:
Support the Manufacturer Relations & Dealer Services team on active projects and department initiatives
Facilitate and maintain new company formation documentation in coordination with outside counsel
Administer department email inboxes, review correspondence, and distribute internal/external communications
Assist with obtaining corporate officer signatures on manufacturer, regulatory, and transactional documents
Facilitate General Manager change and approval processes, including required documentation and updates
Track, monitor, and support dealer agreement renewals
Partner cross-functionally with internal teams on acquisitions, divestitures, dealership changes, and special projects
Support renewals, DBA filings, and other corporate maintenance items
Schedule meetings, prepare agendas, and capture meeting minutes
Maintain, audit, and ensure data accuracy across department systems and project tools
Provide backup administrative support and coverage as needed
Identify discrepancies, errors, and process gaps while proposing solutions and improvements
Communicate project updates, priorities, and issues proactively with leadership
Create and maintain department procedures, templates, and documentation
Scan, organize, file, and maintain corporate records according to department standards
Maintain accurate manufacturer and corporate information to support internal/external requests
What We’re Looking For
This is a detail-heavy role that requires strong organization and the confidence to communicate with leadership regularly.
Skills & Qualifications
Strong attention to detail and accuracy
Sense of urgency and ability to meet important deadlines
Excellent written and verbal communication skills
Strong critical thinking and problem-solving ability
Active listening skills and professionalism in a collaborative environment
Strong time management and ability to prioritize workload independently
Proficiency in Microsoft Word, Excel, Outlook, and Adobe
Minimum 3 years of experience in a business office environment
Experience communicating with upper management
Automotive industry experience preferred
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.