Job Description
As data becomes increasingly central to ING’s business operations and regulatory compliance, maintaining high standards is critical. The E2E Services function is responsible to ensure that compliance is embedded into every stage of the data product lifecycle - from design to deployment and ongoing operations using an integrated approach towards Data Governance, Data Protection, Data Quality, and Data Control & Reconciliation.
As a Data Services Product Owner, you will oversee end-to-end compliance across all key data management controls, enabling data products to go live fully compliant. Your responsibilities include fostering effective collaboration between local data domains and data consumers, guiding remediation efforts with actionable reporting and structured processes, and enabling robust and cohesive implementation of data practices globally. You will work with a distributed team of experts based in the Netherlands, the Philippines, and Romania.
Responsibilities
Lead the end-to-end lifecycle of data products within assigned domains (e.g., Finance, Risk, Tech, Retail, Wholesale Banking), ensuring measurable business value.
Collaborate with Data Owners, Data Users, Data Engineers, and Domain Experts to translate business needs into technical requirements.
Oversee compliance with regulatory standards and data governance frameworks throughout the data product lifecycle.
Facilitate cross-functional communication, resolve roadblocks, and foster shared understanding of goals within the domain.
Manage the product backlog, prioritize features, and allocate resources to maximize value for assigned data products.
Bridge the gap between data capabilities and business strategy to drive data-informed decision-making
Define and communicate a clear data product roadmap, prioritizing features based on impact and managing stakeholder expectations
Champion data product adoption, through (Data) User training, impact measurement, and ongoing stakeholder engagement
Monitor industry trends, emerging technologies, and best practices in data management, and proactively identify opportunities for continuous improvement across the processes you are implementing
Prepare external/internal presentations to senior management and regulatory parties as needed for your portfolio
Qualifications:
Bachelor degree, Master’s degree preferable
~6-8 years of experience in operations, banking, or consultancy, ideally in a complex global environment.
Experience with diverse work cultures - working with multi-country teams.
Proven success in strategic stakeholder management.
Excellent understanding of regulatory requirements and data governance frameworks.
Demonstrated ability to simplify complexity, drive operational excellence, and deliver measurable improvements.
Proficient / fluent English - Strong effective English writing, communication and presentation skills
Skilled at fostering collaboration across diverse teams and cultures.
Team player with strong communication and collaboration skills – Proven track record of empowering teams to act autonomously, think innovatively, and be accountable.
High organizational sensitivity and ability to build strong networks within the organization.
Self-starter with strong attention to detail, committed to continuous improvement.
Background and experience in portfolio/ project management