Data Preparation Specialist

TITLE: Data Preparation Specialist

LOCATION: Onsite: El Paso, TX

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to our relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.

About the Team

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you’ll be part of – TPG Culture

At TPG, we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the world. We are innovators and problem solvers who take great pride in partnering with government agencies, service organizations, and external stakeholder groups to address many of today’s most complex challenges. Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help. Our people are personally invested in the missions we support, and we reward their commitment by investing in their development, advancement, and growth. If you like what we stand for, you’ll appreciate the professionalism and dedication of those you stand beside every day.

Together, we actively imagine a better future, innovate new ways to make it a reality, and implement solutions that deliver a lasting impact.

Job Summary:

The Data Preparation Specialist supports the Safety and Wellness Check Program and is responsible for collecting, reviewing, updating, and validating data quality and information to ensure data from multiple sources such as databases, APIs, spreadsheets, logs, or third‑party platforms are accurate.  The Data Preparation Specialist conducts daily data entries on the program related activities in accordance with customer policies and procedures.

The Data Preparation Specialist will work closely with the CARE team, managers, field staff and/or stakeholders as applicable and in collaboration with the customer. This role is crucial for maintaining organized, verifiable, and reliable data within the organization, supporting efficient business operations and decision-making processes. This position is responsible for confidential and time sensitive material.

Essential Functions and Responsibilities:

• Enter, verify, track and update customer information, and inventory data into databases and spreadsheets accurately.
• Review and validate entered data to ensure accuracy, completeness, and relevance; identify and correct errors as needed.
• Conduct background research using internal and approved external databases; verify identity, history, and records across sources.
• Organize, maintain, and upload physical and digital files to ensure easy accessibility and proper record-keeping.
• Identify discrepancies, red flags, and risk indicators; escalate issues as required.
• Summarize findings clearly and objectively for review and communicate case status as needed in a clear, concise and consistent manner.
• Add court case status information from the Automated Case Information System (ACIS).  
• Prepare and verify each case is complete, mark file ready for initial contract before submitting to the CARE team; elevate issues to immediate supervisor and manager.
• Perform regular audits and checks to ensure data integrity and compliance with company policies, and correct discrepancies prior to submission.
• Verify final entries for each record and close cases as required.
• Safeguard sensitive personal and financial information by adhering to privacy regulations and company security standards.
• Work closely with other departments to collect necessary information and ensure all records remain accurate and current.
• Maintain professional and ethical standards as prescribed by MVM's Program.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Qualifications:

• Possess an associate degree in an appropriate discipline from an accredited university (a high school diploma and two (2) or more years of relevant experience may be substituted for an associate degree).
• Have at least two (2) years of experience working with computers (a minimum of four years of experience is required when a high school diploma with two or more years of relevant experience is substituted for an associate degree).
• Demonstrate experience applicable to the goals and objectives of this program sufficient to communicate with other staff, and appropriate for a similar program environment.
• Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint, and Outlook, databases, spreadsheets, and document management systems; high typing speed and accuracy to meet productivity targets.
• Bilingual in Spanish and English
• Must be willing to learn internal company systems.
• Require effective communication and interpersonal skills to effectively interact with different departments within the company, employees and with clients.
• Ability to take technical directions and feedback from various sources.
• Committed to providing outstanding customer service and representation of MVM in a professional manner.
• Requires the ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.
• Strong attention to detail.
• Must have good organizational and time-management skills.
• Ability to handle confidential information responsibly
• Ability to work a flexible schedule, including nights, and weekends.
• Excellent analytical and problem-solving skills

Clearance:

• The applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment.