This is an exciting opportunity for a candidate with experience in legal research to make a real impact, as part of a high performing marketing and business development (MBD) team within a global law firm. You’ll gain a deep understanding of Litera’s Foundation experience management platform for capturing credentials and matter knowledge. You’ll assist users with data requests, system related queries, and experience searches to support pitches and proposals. You’ll enter, update and enrich data, verifying information and editing content, to ensure a high level of quality and consistency.
What you’ll do
- Develop a comprehensive understanding of the firm’s global experience management system, acting as a subject matter expert
- Manage and maintain data quality and experience capture processes, and deliver technical support to users
- Check data for errors, inconsistencies and incomplete information, find and fill gaps, and standardise credentials to ensure a high level of accuracy and consistency
- Carry out complex experience searches, develop reports and help users orient their own searches, signposting them to relevant guidance and resources
- Explore and leverage AI tools, such as Co-Pilot and Writer, to streamline and automate experience capture
- Support adoption by monitoring usage of the system, reviewing and analysing metrics using Power BI dashboards
- Contribute to the continuous improvement of the system, existing data, processes and workflows
- Build and manage relationships with other members of the experience management and MBD teams, knowledge lawyers and stakeholders
What you’ll bring
Essential skills
- Educated to degree level, with excellent analytical and problem-solving skills
- Experience of carrying out complex legal and business research in a law or professional services firm, (eg in a research/library/knowledge management role)
- Good commercial awareness
- Excellent written and oral communication skills, with strong attention to detail
- Confident proactive team player, able to work collaboratively and independently in a fast-paced environment
- Strongly self-motivated, with the ability to use your initiative and learn quickly
- Highly organised and resilient, able to manage and meet multiple deadlines
- Highly IT literate, proficient in Microsoft 365 (including Excel) and experienced in managing, manipulating and validating data
Desirable skills
- Knowledge of Litera’s Foundation experience management platform
- Familiarity with Microsoft SharePoint, Power BI and/or Power Automate
- Experience of using AI tools such as Co-Pilot and Writer
What we offer:
- A people-first culture that values belonging, inclusion, and diverse perspectives.
- Opportunities for professional development and career advancement.
- Exposure to strategic technology initiatives and enterprise-level transformation programmes.
- A collaborative environment where your insights help shape technology investment decisions.
- Office vibe in an attractive location
- Mostly remote—just coordinate with your team to find what works best
- Need to drive in? We've got shared parking spots available
- Get an extra 6% on top of your monthly base salary to spend how you want—whether it’s for wellness, learning, investments or other perks
- Enjoy a daily meal allowance of €8.50 for every day you work—fully covered by us
- Extra days off to help you recharge
- Life assurance to support your loved ones if the unexpected happens
- Get up to 20 days off with full pay for sickness or caring for dependents
- Earn a yearly performance bonus based on how you do
- Daily office refreshments to keep you fueled throughout the day
- Unlimited access to LinkedIn Learning to grow your skills anytime
- Well-being support with helpful apps and an Employee Assistance Program
- Events and workshops on different themes throughout the year
- - Volunteering and charity activities