Data Insights Analyst

POSITION SUMMARY:

The role of a Data Insights Analyst is crucial in shaping an organization's future direction and ensuring that decisions are grounded in data and aligned with strategic goals. This position requires a blend of analytical expertise, strategic thinking, and effective communication to drive positive outcomes for the organization supporting Service and Operations division. The ideal candidate will have a strong background in basic healthcare knowledge, data analysis, excellent problem-solving skills, and the ability to communicate complex information clearly to stakeholders.

Position: Data Insights Analyst       

Department: Systems Analytics

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Key Functions/Responsibilities:

• Work closely with the Senior Director of Clinical, Operational, and Payment Analytics to develop, maintain, and leverage a best-in-class analytics infrastructure to support the Plan’s Service and Operational strategy.
• Collaborate with cross-functional teams to understand data requirements and ensure the accuracy and integrity of data analysis.
• Develop and execute data-driven strategies that align with the company's mission and goals.
• Provide guidance on long-term and short-term strategic planning initiatives.
• Interpret and analyze complex data sets, utilizing various statistical methods to identify patterns, trends, and actionable insights.
• Present findings and insights to internal stakeholders in a clear and compelling manner.
• Collaborate with business stakeholders to understand their data needs, identify key metrics, and define data requirements for various projects and initiatives.
• Design and develop data models, data flows, and data integration processes to ensure accurate and efficient data collection, storage, and retrieval.
• Collaborate with cross-functional teams, including business stakeholders, data scientists, and developers, to identify opportunities for process improvement and develop data-driven solutions.
• Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions.
• Work to ensure continuous improvement and adoption of data management best practices and to ensure compliance with data governance and privacy policies.
• Perform detailed data analysis to determine the structure, content, and quality of data through examination of source systems and data samples.
• Deliver reports and interpret results from our data to various business units, supporting both regular reporting requirements and ad-hoc queries.
• Develop risk mitigation plans to ensure successful strategy implementation.
• Resolve issues or escalate risk to next level of management as necessary. Issues may relate to any of the phases during the project life-cycle including user requirements, development, testing, implementation, integration, training or ongoing support.

Supervision Exercised:

• No supervision

Supervision Received:

• General supervision is received weekly.  Expected to work independently with support from immediate supervisor and colleagues across Analytics community.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Experience Required:

• 2-3 years of experience in data analysis or related roles, especially in Service and Operations business areas
• Three or more years conducting advanced analytics using SAS and/or SQL.   
• Must have deep understanding and hands-on experience with Tableau.

• Excellent problem solving and analytical skills.
• Self-motivated, takes initiative to identify opportunities for improvement and makes recommendations for improvement.
• Ability to work independently and collaboratively.
• Ability to communicate customers about data needs and explaining report methodologies.
• Working knowledge of utilizing Enterprise Data Warehouse
• Ability to think out-of-the-box to handle any challenging and complex request.
• Experience managing multiple initiatives or projects at a given time
• Ability to foster teamwork and positive attitude

Or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE (If none, please enter “N/A”):

Master’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED (If none, please enter “N/A”):

N/A

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter “N/A”):

N/A

KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter “N/A”):

Competencies, Skills, and Attributes:

• Advanced SQL programming skills.
• Proficient in Tableau (Desktop and Server)
• Some knowledge of Python scripting
• Strong analytical and problem-solving abilities. Ability to use all relevant data to support decision making.   
• Enjoy analytical challenges in a fast-paced environment with strong ability for managing multiple projects simultaneously and meeting deadlines.  

Compensation Range:

$78,000.00- $113,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.