Data Engineer

Data Engineer

Description -

• Design, code, maintain and administration of existing SQL Server databases
• Database migration and upgrades from one version to another
• Ensures the quality and integrity of the data and insights tools used for analysis and insights generation.
• Serves as the subject matter expert on field repair data and call details for our current product engineering teams.
• Provide customize data analysis/reports for EMQI activities
• Accurately assign symptoms & symptom details based on CSO repair and customer call details
• Analyses and presents summaries of CSO repair and customer call details for products to identify top contributors, ie. by product by geographic region
• Leverages critical thinking and data science skills to manage regular and ad hoc analysis and delivery of field/customer insights to our current product engineering teams to drive appropriate mitigation or improvement actions
• Design, develop, and maintain automation tools that integrate AI functions to improve process efficiency and analytical effectiveness.
• Collaborate with cross-functional teams to translate business and engineering requirements into robust data and software solutions.
• Continuously improve data workflows, automation tools, and AI integration to support evolving business needs.

Education and Experience Requirements:

• Diploma, Bachelor’s or Masters’ degree in Data Science/Analytics, Information Technology, Engineering, Computer Science, or equivalent combination of education and experience
• Preferably 4-6 years for Bachelor’s/Masters’ or >8 years for Diploma with database or data analytics experience
• Good command of English
• Experience with warranty and/or support and services business model at global or regional level
• Experience in customer facing job, preferably in after sales support role
• Experience with data tools and data science approaches

Knowledge and Skills:

• Strong analytical and problem-solving skills
• Expert level knowledge of SQL language
• Other coding knowledge a plus: R, Python, C# etc
• Advanced knowledge on BI data tools, databases, data management platforms, data analytics tools such MS Access/Excel, VBA, Power BI and Tableau are highly desired.

• Disclaimer
  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
   

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Job -

Data & Information Technology

Schedule -

Full time

Shift -

No shift premium (Singapore)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"