Salesforce

Data Associate Analyst

India - Bangalore Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly motivated and detail-oriented Individual to join our team, focusing on Account Data Management & Enrichment. In this role, you will support the organization's data management initiatives to drive better decision-making and provide insights on key accounts and market opportunities. The ideal candidate will be skilled in data analysis, account profiling, and have experience working with various external data sources to enhance the company's understanding of industry-specific accounts.

Key Responsibilities:
  • Account Data management & Enrichment: Maintain, organize, and enrichment of account data at an industry/sub-industry level, ensuring that data is accurate and up to date.
  • Net New Account Discovery: Leverage external data sources to identify new accounts and prospects that align with the company’s target audience and growth objectives.
  • Strategic Projects: Concentrate on high-priority projects such as Market Research, Account Discovery, Deduplication, and Org hygiene.
  • Account Profiling: Conduct in-depth profiling of key accounts, including analysing their technology stack, financial metrics, account footprint, and competition mapping to gain a holistic view of the account landscape.
  • Ad-hoc Data Intelligence Support: Provide ad-hoc support for data-related intelligence requests, including custom reports and data insights to support Sales & Strategy organization.
  • Customer Lookalike Mapping: Use data to identify “whitespace” opportunities by mapping customer lookalikes, helping to understand where additional growth potential exists.
  • Researching & analyzing information to provide strategic insights and support to leadership around what's happening in our client organization, industries, competitors & key personas.


Desired Skills:
  • Proficient in using data analysis tools (Google sheet ,Tableau, etc.), CRM platforms (Salesforce), and external data sources for account discovery.
  • Experience with data enrichment tools, and AI platforms.
  • Analytical Skills: Strong ability to analyze and interpret large data sets to extract meaningful insights and provide actionable recommendations.
  • Communication: Excellent verbal and written communication skills to present data insights to senior leadership and collaborate effectively across teams.
  • Attention to Detail: High attention to detail to ensure data accuracy and quality in all aspects of work.
  • Minimum Bachelors Degree or equivalent with relevant experience required.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.