Four Seasons

Data Analyst, Performance Transformation

Four Seasons Corporate Office Toronto Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

We are seeking a detail-oriented and business-savvy Data Analyst to join our Analytics Centre of Excellence team within the Technology, Innovation, and Data (TID) department. In this role, you will support the development and delivery of high-impact data products and insights that enable smarter decision-making across Finance, Commercial, and Operations teams.

You will work closely with internal stakeholders to understand business priorities, translate them into analytical solutions, and contribute to the ongoing evolution of enterprise performance management.

This role is based in the Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Manager, Analytics (Residential). This role involves interactions with primarily internal stakeholders at various levels.

What You’ll Be Doing

  • Collaborate with cross-functional teams (Finance, Commercial, Operations) to gather requirements, validate insights, and ensure alignment with business objectives. 

  • Champion data governance best practices by ensuring data accuracy, consistency, and compliance with internal standards.

  • Design, build, and maintain scalable BI dashboards and reporting tools that support enterprise-level performance tracking and quarterly executive business reviews.

  • Test and verify the completion of work done by Data Engineers to ensure compliance with the original intent of prototype and long-term requirements, including new tables and dashboard enhancements.

  • Support ad-hoc reporting on key performance indicators for various stakeholders across the Commercial and Finance organization powered by insights and analytics through data storytelling.

What You Bring

  • 2–4 years of experience in a data analytics, business intelligence, or performance reporting role.

  • Bachelor’s degree in Analytics, Business, Finance, Economics, Computer Science, or related field. 

  • Proficient in SQL and data visualization tools (e.g., Power BI, Tableau).

  • Strong understanding of performance metrics, financial KPIs, and operational analytics.

  • Proven experience in developing and optimizing BI dashboards and contributing to data transformation initiatives across multiple business functions.

  • Strong understanding of data governance principles, including data quality, lineage, and stewardship.

This role will be a Hybrid working model, which will require 3 days per week at our temporary 20 York Mills Road, Toronto, Ontario location while the Four Seasons Corporate Office located at 1165 Leslie Street is renovated, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.