We are seeking an experienced Data Analyst II to join our team.
We are looking for a Data Analyst II who will:
As a Data Analyst II, you will play a critical role in driving data‑informed decisions across the organization. Reporting to the Executive Director of Corporate Strategy, you will analyze operational data, develop insightful reporting, and support process improvements. You will collaborate closely with data stewards and business leaders to translate data into meaningful business insights.
Analyzing and interpreting operational data across Product, Engineering, Sales, Marketing, and Professional Services
Building data collection, cleansing, and transformation processes to prepare high‑quality datasets
Producing consistent reports and insights for Monthly Business Reviews, event‑based reviews, and ad‑hoc analyses
Creating and maintaining dashboards, partnering with corporate “OneView” teams and Power BI specialists
Synthesizing data narratives for business leaders—identifying anomalies, uncovering root causes, and developing insights
Tracking and reporting qualitative and quantitative improvements on identified issues
Ensuring compliance with internal policies, regulations, and security standards
Contribute to collaborative problem-solving, proactive communication, and cross‑functional engagement
Is this opportunity right for you? We are looking for candidates who:
Bachelor's degree in Computer Science, related field, or equivalent experience
1–4 years of experience in analytics, business intelligence, or data analysis
Experience developing reports and dashboards
Strong SQL skills and proficiency with Power BI, Power Automate, Mircrosoft Fabric, and Microsoft Office
Ability to translate data into clear business insights with strong analytical and critical‑thinking skills
Effective written communication to present complex findings simply and clearly
Ability to collaborate in fast‑paced, high‑pressure environments
Strong ownership mindset with a focus on tracking and driving improvements
A candid communicator who can surface issues constructively and thoughtfully
High attention to detail, strong business acumen, and commitment to data quality and compliance
Training in data analysis, business analytics, or related disciplines (preferred)
Location(s):
India Remote
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.