Data Analyst

Job Description

Description: 

We are seeking a highly motivated Data Analytics Specialist to join our HR People Analytics team and drive actionable insights through advanced reporting and analytics. This role focuses on leveraging data to improve decision-making across HR and operational functions. The ideal candidate will have strong technical expertise, business acumen, and the ability to collaborate across teams to deliver impactful solutions.

Role Description:

The role involves developing and maintaining advanced reporting solutions using ServiceNow, Power BI, SQL, and Databricks platform functionality to support HR and operational performance metrics. You will collaborate closely with the Data Engineering team to ensure data integrity across multiple systems and leverage AI automation concepts where applicable. This position requires analyzing and synthesizing complex data sets to deliver actionable insights, KPIs, and dashboards that inform strategic decisions. Working within an Agile project environment, you will partner with HR, IT, and business stakeholders to gather requirements and create tailored reporting solutions. The role also includes preparing clear, structured presentations and visualizations for leadership, ensuring compliance with ethical standards in all data activities, and managing multiple priorities independently in a fast-paced setting.

Main Responsibilities:

• Provide expertise in acquiring, manipulating and reporting on data which supports People Services Service call center operations.
• Design & deliver solutions based on Analytics to support HR
• Design & deliver ad-hoc and standard reporting support for People Analytics stakeholders
  • Develop, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. 
  • Assist in the development of standardized reports to meet ongoing operational reporting needs.
  • Consult with local operations team to effectively evaluate data requirements and reporting needs.
• Validate data integrity by running queries and analyzing data.
• Develop Agile user stories based on validated stakeholder requirements.
• Provide support including researching and resolving complex reporting problems, unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.
• Assist HR teams to use available dashboards or existing reports, promoting a self-service GM culture.
• Be a point of contact for self-service reporting related questions or queries.
• Identify data irregularities and work with QA teams and global continuous improvement team to correct.
• Provide valuable and accrued insights to leadership, to support the decision-making process.
• Provide expertise on development and implementation process of the new reports / Dashboards.

Qualifications Required:

• Bachelor’s degree in Analytics, Data Science, Systems, or related discipline
• Team orientation, collaborative with cross-functional communication skills
• Must have experience working with ServiceNow, Power BI, MS SharePoint, SQL and ETL concepts.
• Advanced English written and verbal is mandatory
• Strong practical use of data concepts and tools, aggregated reporting, analytics, and visualization
• Demonstrated business acumen, problem solving skills, intellectual maturity, and relationship management skills
• Perform with high personal standards in character, ethics, and Integrity
• Experience applying analytical methodologies such as text analytics, statistics.
• 2+ years, systems, and data analysis experience
• High proficiency in Microsoft Office
• Demonstrated ability to move quickly and deal with ambiguity
• Strong organizational skills and the ability to work independently with minimal guidance/supervision
• Strong multitasking and organizational/process skills
• Ability to analyze and synthesize complex issues to provide insight and metrics to drive the right business decisions
• Structure presentations in straightforward, efficient manner

Qualifications Preferred:

• MS Power BI DAX coding
• Familiarity with AI automation concepts

Work Properly.

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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