Job Description:
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
Under direct supervision, performs Hardware Asset tracking for multiple clients of the ITO-AsM Organization. The operator will validate, approve, and process requests to add and update client records in Asset Center or other approved CMDB tool. The operator will process tickets entered into the Helpdesk ticketing solution of the client.
Roles & Responsiblities
• Uses Asset Management standards, process and procedures as required.
• Is accountable for populating the Asset Management Database with accurate configuration, location and lifecycle information.
• Is responsible for owning efficient, quality problem resolution, where Asset Management expertise is required
Educational/Professional Experience/Competencies
o 1+ years experience with Hardware or Software Asset management
o Bachelors Degree or equivalent business experience
o Proficient business communication skills
o Proven record to analyze high volumes of data to ensure accuracy and compliance to standards
o Ability to query and compare data
Solid understanding of:
o AssetCenter
o Microsoft Excel
o ITIL Standards
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.