Cybersecurity Shift Lead [US Client]

Industry/Sector

Not Applicable

Specialism

Cybersecurity & Privacy

Management Level

Manager

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

In identity and access management at PwC, you will focus on confirming secure and efficient access to systems and data for employees and/or clients. Your work will involve the design and implementation of strategies to protect sensitive information and manage user identities.

A career at PwC Cyber Managed Services offers you the opportunity to lead the delivery of strategic cybersecurity solutions that safeguard our clients’ critical business and data assets. As a manager, you will oversee the end-to-end delivery of Identity and Access Management (IAM) services within complex client environments.

You will collaborate closely with clients, internal stakeholders, and global experts to drive cyber resilience, regulatory compliance, and innovation. Your leadership will provide trusted advisory, advanced technical oversight, and operational excellence across cyber managed services programs.

• Share and collaborate effectively with others, creating a positive team spirit.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Validate data and analysis for accuracy and relevance.
• Follow risk management and compliance procedures.
• Keep up to date with developments in my area of specialty
• Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
• Seek opportunities to learn about the wider economy alongside the business models/corporate governance and/or regulatory environment of our clients
• Uphold the firm's code of ethics and business conduct

The Cybersecurity Shift Lead ensures end-to-end operational continuity, serves as the primary escalation point, and drives service quality across all cybersecurity towers during their assigned shift. This role strengthens incident response effectiveness, ensures compliance with SLAs, improves cross-team coordination, and maintains a high degree of operational discipline.

Required Skills & Qualifications

• 6–8 years of experience in cybersecurity operations (SOC, IAM, VM, SecOps).
• Strong hands-on experience with SIEM, EDR, ITSM, IAM, VM tools, or firewall/cloud
• Security tools like Web, Email, DLP, Proofpoint monitoring.
• Solid understanding of incident handling, vulnerability lifecycle, access governance, and security monitoring.
• Ability to lead teams in a 24/7 environment, manage pressure, and make rapid decisions.
• Strong communication, coordination, and documentation skills. Preferred Skills • Experience with scripting (Python, PowerShell, Bash).
• Knowledge of cloud platforms (Azure/AWS/GCP).
• Understanding of MITRE ATT&CK, vulnerability scoring, threat intelligence.
• Security certifications such as Security+, CEH, CISM & other relevant skill certifications.
• Experience in a managed security services or large enterprise setting
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

Key responsabilities:

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer. 

Travel Requirements

Not Specified

Job Posting End Date