CyberArk Endpoint Privilege Manager (EPM) SaaS SME

Job Description:

About us:

DXC Technology
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

Key Responsibilities

• Configure and manage CyberArk EPM SaaS policies for least-privilege, application control, just-in-time elevation and threat detection across endpoints and servers.
• Work with end-user computing and infrastructure teams to deploy and maintain EPM agents using tooling such as Intune, SCCM or similar.
• Tune EPM policies to balance security and usability, managing exceptions, approvals and break-glass mechanisms in line with agreed standards.
• Monitor EPM portals and dashboards, triaging and remediating alerts, blocks and user issues related to privilege elevation and application control.
• Provide 3rd line support for EPM-related incidents, collaborating with the service desk, SOC and platform teams.
• Produce and maintain runbooks, knowledge articles and training materials for support teams and end users.
• Support testing, pilots and phased rollouts of EPM policies and new features, gathering feedback and refining configurations.
• Contribute to reporting and metrics, demonstrating reductions in local admin accounts and endpoint privilege risk.
• Liaise with CyberArk support and vendors to troubleshoot complex issues
• Provide technical feedback to architects and security teams on design effectiveness and improvement opportunities.

Required Skills and Experience

• Strong hands-on experience administering and supporting CyberArk Endpoint Privilege Manager (EPM) SaaS in production environments.
• Solid understanding of endpoint privilege concepts, local administrator rights, application allow/deny lists and user elevation workflows.
• Practical experience with agent deployment using Intune, SCCM, GPO or similar endpoint management platforms.
• Good working knowledge of Windows / Windows Terminals operating systems, including security hardening and troubleshooting.
• Experience of working in secure and/or regulated environments, supporting audits and providing evidence of effective controls.
• Familiarity with incident, problem and change management processes (e.g. ITIL).
• Strong analytical and troubleshooting skills, with an ability to explain technical issues in clear language to non-technical stakeholders and end users.
• Fluency in Dutch is a strong plus.

What we offer you:

• An attractive salary package.

• Comprehensive social benefits.

• Flexible working hours in a hybrid work environment

• Facilitating workplace at home.

• Training and mentoring to support the implementation projects.

• Lived values that make us one of the most attractive employers worldwide.

• In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities.

DXC Technology stands for equal opportunities, namely we do not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.