ABOUT US
For more than 65 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world where we value all members and the creativity that individuals can bring to the workplace.
As one of subsidiaries of Simpson Strong-Tie group, Simpson Strong-Tie Vietnam is a 100% foreign invested company from the US and established in 2012 to provide No-Equal Engineering Services not only in constructions engineering, mechanical engineering but also software solutions. We work as a team, grow together with quality and customer-focused mindset, collaborative spirit in order to achieve the organizational goals.
BE A MAKER
At Simpson Strong-Tie, we've built a workplace where people are connected and engaged in creative thinking from day one throughout their careers.
When you think of the best a family has to offer — support, collaboration and respect — that's what we value at Simpson Strong-Tie. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.
At Simpson Strong-Tie, you'll find talented, passionate, dedicated, humble and genuinely kind people who are all connected by our shared mission — to provide solutions that help people design and build safer, stronger structures.
It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work for more than 60 years — a place where you can connect, create and build your career. We invite you to learn more about our culture and why our employees are our most loyal customers.
JOB PURPOSE
You want to be an important member of a strong team of other makers who take pride in their work and support each other. The Cyber Security Operations Admin role monitoring Europe, reports to the Manager, Security Operations, and will be a key member of the Simpson Strong-Tie Information Security team. You will supports day-to-day security operations across European sites by monitoring security tools, triaging alerts, and executing standard response actions. They ensure consistent implementation of global security controls, coordinate with the MDR provider and local IT teams, and escalate complex threats or incidents to senior analysts as needed. This role helps maintain a secure, compliant environment while enabling efficient operations across the region.
If career growth is important to you, we not only know how to help you with that, it’s what we love to do: https://youtu.be/PUqzuWryYcU.
SCOPE OF WORK
Services provided:
Cyber Security Administration
SCOPE OF AUTHORITY
Financial: N/a
Non-Financial: Internal and External training
RESPONSIBILITY - AUTHORITY - WORK RESULTS EVALUATION CRITERIA
Support the workload for the Security Operations team, including management of alerts, notification, performance and endpoint protection tools and threat hinting services (75%).
Serve as the primary operational security contact for European plants and offices, coordinating with local IT teams to enforce security standards, resolve issues, support investigations, and ensure alignment with global security processes and toolsets. (20%)
Document actions taken, maintain accurate incident and ticket records, support metrics reporting (e.g., response times, endpoint coverage, phishing reports), and identify recurring issues or gaps to improve detection, response, and tool performance. (5%)
COMMUNICATION & WORKING RELATIONSHIPS
Internal Departments: Divisions, HR, Office, IT
External: Global Operational Team (US, EU)
JOB REQUIREMENTS
If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:
Education & Training: Associate degree or technical certification in IT, cybersecurity, or related field; or equivalent hands-on experience.
Security Operations Experience: 1–2 years of experience in SOC or security operations environments performing alert triage, endpoint/security tool monitoring, or basic incident response.
Technical Foundations: Working knowledge of endpoint protection tools, email security, identity security (MFA/SSO), vulnerability scanning, and logging/monitoring platforms.
Incident Handling: Ability to follow playbooks, execute standard containment actions, document findings, and escalate appropriately to senior analysts or MDR providers.
Problem Solving: Ability to troubleshoot technical issues, analyze alerts thoughtfully, and identify when issues require coordination with IT or escalation.
Communication Skills: Clear written and verbal communication skills to document incidents, coordinate with local European IT teams, and interact with global security operations.
Teamwork & Collaboration: Demonstrated ability to work effectively with distributed teams across time zones, building cooperative relationships with IT, plant staff, and security partners.
Self-Management & Organization: Strong ability to manage workload, prioritize alerts and tasks, follow procedures, and maintain accuracy in ticketing and documentation.
Service Mindset: Customer-focused approach with the ability to support users and regional teams in a professional, timely manner.
Certifications (Preferred, Not Required): Security+ or equivalent entry-level cybersecurity certification.
Travel
This position may require domestic and international travel up to 10% of the time.
Work Status & Location
This full-time, exempt position located in Vietnam.
Relocation
Relocation is not available for this position.
Company: Simpson Strong-Tie Vietnam Company Limited