Parsons

Cyber Security Field Support Engineer

US - MD (Field Location) Full time
In a world of possibilities, pursue one with endless opportunities. Imagine Next!

 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

 

Job Description:

Do you enjoy taking on unique problem sets which require creative solutions, all in a high-consequence environment?  We work smarter by seeking out fresh approaches to every facet of business, from everyday operations to high-level decisions.

Parsons is a proud innovator of cyber solutions that enhance security in mission critical environments. We are currently partnered with the Department of Defense to develop, deliver, and sustain mission-focused capabilities. The greatest technical solutions go only so far without great personnel to implement and support them. That’s why we employ some of the brightest, most creative minds in the world; because we believe our people are the true value in our cyber and intelligence solutions. 

As a Cyber Security Field Service Engineer your role will be essential to the operations, maintenance, and delivery of our proprietary tools. Come join our team and support technically diverse systems that are constantly evolving as the technology landscape changes. Build upon your current experience while making an impact on a vital mission!

What Required Skills You'll Bring:

  • Bachelor’s degree and 8+ years of related professional experience

  • Active TS/SCI with polygraph

  • Provide field engineering support for deployment, integration, and sustainment of mission systems

  • Install, configure, and troubleshoot specialized cyber platforms within customer environments

  • Support operational users by diagnosing and resolving technical issues in real time

  • Coordinate with development and engineering teams to resolve system defects and improve reliability

  • Support system upgrades, patches, and configuration management activities

  • Provide technical guidance to stakeholders during deployments and system migrations

  • Work closely with mission operators to understand current operational requirements and identify future capability needs based on real-world system usage

  • Document system configurations, operational procedures, and troubleshooting steps

  • Ability to work independently in high-tempo operational environments

  • Ability to collaborate with engineering teams and operational users

  • Customer-facing experience supporting mission systems

  • Excellent customer service skills, writing ability and work ethic

  • Learn to become expert on the installation, configuration and operation of Parsons developed software tools

  • DoD 8570/8140 IAT Level II Certification

  • Daily on customer-site work location in the Ft. Meade area is required


What Desired Skills You'll Bring:

  • Providing emergency technical support for critical customer cyber infrastructure as a field service representative

  • Integrating and deploying cyber capability components within customer networks

  • Supporting deployment and integration of operational cyber firing platform components

  • Supporting reliability improvements or innovation within cyber capabilities, including contributions to intellectual property or internal innovation efforts

  • Supporting containerized platforms and distributed systems, including experience assisting with Kubernetes platform migrations or deployments

  • Implementing cloud-based infrastructure and services (AWS/Azure) to support development and operational environments

  • Developing and maintaining DevSecOps pipelines, including use of GitHub Projects, GitHub Actions, and CI/CD workflows to continuously build, test, and deploy applications to operational stakeholders

  • Experience with modern DevSecOps tooling and processes, including automated builds, deployment pipelines, containerized services, and secure software delivery practices

  • Providing technical guidance to engineers and stakeholders during platform integration, deployment, or migration efforts

  • Applicants selected for employment will be subject to a federal background investigation and must meet additional eligibility requirements for access to classified information or materials

Security Clearance Requirement:

An active Top Secret SCI w/Polygraph security clearance is required for this position.​

This position is part of our Federal Solutions team.

The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: $125,100.00 - $225,200.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.