Bosta

CX Investigation Specialist

Cairo Full Time
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
About The Role:

Job Code:
2026COMM-093
 
CX Investigation Specialist plays a pivotal role in enhancing our customer experience, ensuring not only a swift and satisfactory resolution but also driving systemic improvements across the organization.