CX & BPI - Senior Consultant - Master

CX & BPI - Senior Consultant - Master

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

About the Organization:

  

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.  We’re solving the world’s most complex challenges, and our people are at the forefront of progress. 

The CX & Business Process Improvement (BPI) team is a catalyst for change and growth. At CX & BPI, we drive change into the HPE Operations organization, running strategic programs, transformation, and process improvement. Our vision is to be the trusted partner that challenges, influences, and drives HPE Ops transformation and strategic initiatives to provide a competitive advantage for HPE. Our mission is to develop as an independent trusted advisor to our HPE leadership teams, enabling us to drive change in key roles that add value to our strategic programs and influencing through disruptive thinking and a growth mindset.  

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you’ll do:

• Facilitate the definition of business/operations strategy for a focused program, by engaging and influencing senior leaders 
• Lead cross-functional transformation projects defining opportunities, building solutions, implementing solutions across different teams 
• Apply frameworks and best practices to evaluate the transformation program’s readiness to launch, develops action plans, leads program mobilization efforts, and provides advisory and program management services throughout the life of the program  
• Evaluate and analyze data to support business strategy/operations improvements 
• Re-engineer processes to improve delivery, reduce complexity, reduce waste and incorporate accountability to sustain the change 
• Define and execute change management initiatives in support of strategy and process changes to include stakeholder assessments and communications 
• Foster organization wide collaboration in solving problems 
• Engage and work with senior stakeholders  

What you need to bring :

Education and Experience: 

Required:

• Bachelor's or Master's degree in Business Management, Engineering or equivalent or Relevant experience leading cross-functional, strategic or transformation projects.  
• Experience leading transformation/improvement programs; define and establish program structure and governance frameworks, business case management, KPI measurement, benchmarking, lead executive steering committee or QBR, stakeholder management, financial management, problem solving
• 12+ years of relevant experience 

Preferred:

• Project management certification such as PMP/PMI certification 
• Lean Six Sigma black/green belt or equivalent improvement framework 
• Exposure to Digital Transformation & AI led solutioning
• Change management certification or experience
• Management Consulting experience
• Advanced facilitation skills

Skills: 

• Growth Mindset: curious; continually learns and applies knowledge; challenges existing thinking and practices; contributes and adopts new ideas and approaches.
• Collaborative: works well with others; builds strong relationships and trust; contributes to an environment that promotes effective teamwork and strong collaboration
• Adaptable communicator: ability to clearly and effectively convey ideas and updates (in both verbal and written communication) across all levels of the organization.
• Goal orientated: works independently, directing their initiative, ownership and energy to getting things done and achieving results.
• Flexible and Organized: professional and structured approach to program delivery; ability to work under pressure and to tight timescales with minimal supervision.
• Strategic thinker and problem solver: proactively anticipates issues and identifies practical solutions through analysis of data and application of business and technical acumen
• Prioritization skills: comfortable working within a complex and global environment, with different stakeholder and interest groups
• Influence and negotiation skills: ability to build strong relationships with multiple senior stakeholders to shape programs from high level objectives, address concerns and effect change.
• Excellent Microsoft Office skills

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Services

Job Level:

Master

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.