Customs Documentation Entry Writer

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!

When you join our team, you’ll enjoy:

• Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
• Paid vacation and paid sick time
• 401(k) plan with Roth option and company match
• Employee Assistance Program and wellness resources to be and do your best
• Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper
• Work life balance and work from home flexibility
• Working with a team who thinks the world of you

What You'll Do

Review and process international shipment documentation and assign unique Container Processing number (CP #) to support timely processing of inbound ocean containers. Prepare documents for U.S. Customs Entry and manage the imperatives associated with ensuring products clear customs in a compliant and timely manner. Facilitate entry classifications and strict adherence to all customs regulations as they relate to the Company’s import compliance program.

Principal Duties and Responsibilities:

• Review import documentation submitted by foreign vendors for completeness
• Reconcile shipment documentation with Purchase Orders; research and resolve quantity discrepancies with Merchants and/or Inventory controllers
• Assign CP numbers to each Purchase Order included in the ocean container
• Prepare documentation for use by Accounts Payable and Customs Team
• Maintain excellent control and organization of incoming electronic and/or printed documents
• Ensure workload is prioritized with arrival times into US ports of entry
• Expedite entries through Customs & Border Protection and generate Delivery Orders to truckers
• Obtain arrival information from forwarders and carriers
• Gather and provide information required by US Food and Drug Administration
• Submit CBP and FDA data elements electronically
• Submit entry documentation and/or compliance information to CBP and other partner government agencies (USDA, FDA, FWS, etc.) when required
• Work directly with CBP, PGA, steamship lines, terminal operators, and truckers to resolve any clearance problems at piers and warehouses
• Communicate with internal departments such as Logistics, Merchants, and the Distribution Centers during the resolution of issues
• Maintain performance expectation for clearance time
• Ensure product clears Customs on time to support the Company’s promotional events
• Assist other staff members as required

Hybrid Work Location: You will spend one day per week on average at our Alameda, CA Home Office.

Experience & Skills You'll Bring

• BS/BA or equivalent work experience required.
• 2-3 years of Customs entry experience preferred.
• Highly organized, detail oriented, able to multitask in a fast-paced environment.
• Ability to interact with people at all levels and functional areas.
• Excellent oral and written communication skills.
• Proficiency with Excel and Word.
• Previous exposure to international business terminology and classification experience preferred.
• Must possess excellent follow-up skills and an ability to prioritize independently.

CA Pay Range is $29-31 per hour

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If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.