Customer Technology Project/ Process Analyst

Company:

PTJ Fedex Express Portugal, Unip., Lda

Address:

Rua Lionesa

Scheduled Weekly Hours:

40

Worker Type:

Regular

Posting Start Date

18-nov.-2025

Posting Close Date:

17-nov.-2025

Job Family:

FXE-EU: Project/ Process Analyst (ID)

Position Summary:

We have an exciting opportunity for an experienced Project Process Analyst to join FedEx Express

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

Key responsibilities:

• The Project Process Analyst is responsible for the day-to-day accurate reporting of the project(s), ensuring delivery to the given scope and on time.
• You will follow-up on delivery of all planned activities in close collaboration with a team of Customer Technology Consultants, PMO office, Business Analysts and Managers across different teams, functions, and countries.
• Accurate monitoring of progress is key, complemented with good risk assessment and pro-active elevation of challenges.
• Able to complete tasks independently, without guidance.
• Use of provided reporting tools and capabilities is a must to secure precise reporting to ensure all activities, dependencies, risks, and mitigations are accurately and timely captured and reported to project stakeholders.
• Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations.
• May also involve day-to-day data management in company software applications.

What do you bring with you:

The ideal candidate will have:

• 1-2 years’ working experience
• Understanding of project management practices and techniques
• Excellent Analytical & Problem-solving Skills
• Planning & Organizing Skills
• Experience with project planning and scheduling, and risk/issue management
• A forward thinking and proactive person who can work collaboratively
• Detail focused, able to deliver all work and administer, facilitate, and manage appropriate project processes and documentation
• Communication and Influencing Skills
• Experience with working in a cross-teams and cross-functional environment
• Knowledge of PRINCE2, Agile PM or SAFE is a pre
• Project Management Skills is a pre

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.