Spotify

Customer Success Manager, London

London Full Time
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

We are looking for a strategically minded, highly motivated individual to join our Customer Success team. In this role, you will take a deeply consultative approach - actively listening to client challenges and business objectives to identify the right Spotify products and the most effective buying channel to achieve their goals. You will act as a conductor: orchestrating cross-functional partners to ensure seamless execution, while operating with confidence in ambiguous and evolving client environments. This role demands vertical expertise, bold problem-solving, a strong sense of ownership, and the ability to thrive in the unknown. Above all, our work shapes the way the world experiences music, podcasts, audiobooks and beyond.