Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
About the Role
We’re looking for a motivated Customer Success professional to join our team as a Customer Success Manager for the Food & Beverage+ verticals. In this role, you’ll be responsible for driving customer outcomes across the entire lifecycle, from onboarding and management to expansion, retention, and renewals.
You’ll serve as a trusted consultant to our Food & Beverage+ customers, building strong relationships and ensuring their success while owning key metrics such as NDR and TCV. You’ll also lead commercial renewal conversations and act as the primary point of ownership for your accounts.
Collaboration is key, you’ll partner closely with Sales, Partnerships, Marketing, and our EPD teams to align strategy, bridge product and customer needs, and maximize business impact.
This is a unique opportunity to contribute to a growing, specialized team within Customer Success and make a measurable impact on both our customers and our business.