Lyra health

Customer Success & Local Account Manager (UK & ROI)

United Kingdom Full Time
About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

As the dedicated lead for the UK and Ireland, you will serve a dual purpose: acting as the primary Customer Success Manager (CSM) for local contracts and the Local Account Manager for global clients with a UK footprint. You are a strategic operator responsible for embedding mental health excellence into client workplace cultures, ensuring high-impact adoption, and driving retention across the portfolio.