Abbott

Customer Service Specialist

Netherlands - Breda Full time

JOB DESCRIPTION:

MAIN PURPOSE OF THE ROLE

  • Individual contributor with comprehensive knowledge in the specific area.
  • Ability to execute highly complex or specialised work.
  • Knowledge acquired from several years of experience or specialist training in particular area.
  • Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems.
  • Packages, labels, assembles, and ships clinical supplies used in clinical trials in compliance with good manufacturing practices
  • (GMP) regulations.

MAIN RESPONSIBILITIES

  • Responsible to in-coming and out-going order processing and documentation, including generating delivery/shipping documents.
  • Liaise with internal and external transport companies/departments for timely in-coming/ out-going shipments.
  • Ensure prompt and accurate declaration of permits and prompt delivery and clearance of shipments.
  • Investigate and action all non-conformance and recommend corrective actions.
  • Responsible for records maintenance, protocol evaluation, coding of samples, and storage of approved materials.
  • Maintains batch records and clinical supplies database.
  • May have responsibility for manufacture of the active ingredients and dosage forms for clinical supplies.

QUALIFICATIONS


Education

  • High School Diploma / GED

Experience/Background

  • Minimum 1 year

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

DIVISION:

ANSC Nutrition Supply Chain

LOCATION:

Netherlands > Breda : Minervum 7201

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable